The sandwiches & salads have always been perfect for me, others I know have not always been given what they ordered, for example pepper added when requested without or extra different fillings which customers have not asked for (concerning for dietry requirements). However mine has always been spot on.
My gripe is that as lovely as the owner comes across she always makes me feel like it is too much trouble even though I keep everything as standard. She does have a strange method of prioritising orders.
My friend she happily does sandwiches for, but ignores me when I try to order, then when I got my confidence up to go back & try to order again she explained she was too busy, I would have to wait half hour, I was prepared to do so, but then she said maybe another time. I was so hurt, she actually ruined my whole Friday, I've had a tough week & this reduced me to tears. I don't understand why she really doesn't want to ever do an order for me if she can avoid it. I've always recommended how great her good is & how generous the...
Read moreHORRIBLE SERVICE AND SANDWICH!! Heard nothing but good things but I was so shocked at my own experience. After queuing for a good 25/30 mins a really rude lady took my order, I kindly requested for the hard bits to be cut off my bree but she said no and that she could not do this and did not have time. After the amount of time I’d spent on her queue you would think she could carry out this extremely simple request. I then changed my order to a mozzarella pesto tomato panini and I must say this was the most horrible tasteless version of this panini I’ve ever had. Starbucks packet paninis were a thousand times better than this so called fresh bakery. Would never go back. Awful service awful...
Read moremy family have been regularly coming to the dorset pantry ever since Kasia took over ownership years ago. I have since moved out of the country but any and every time I’m in Bournemouth, the Dorset Pantry is always my FIRST stop.
This sandwich shop has always been an amazing little hidden gem, and I’ve always recommended the place extremely highly. The food is always 11/10 and its always service with a smile!
ps. her slices of cake are probably the fluffiest and tastiest...
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