The Lodge Bar & Grill - Sutton Golf Course — Restaurant in England

I was very disappointed after visiting The Lodge on Sunday. My partner and arrived at about 5.00pm for Sunday lunch and the place was quite busy. We bought a drink at the bar and found a vacant table near to the window. We studied the menu which was a Sunday only menu. We had sort of decided on the Sunday lunch before hand so the choosing of our food didn’t take us long The menu clearly stated Roast Chicken dinner for £10.95 I went to the bar and ordered 2 roast chicken dinners When asked for the money I was told the cost was £23.90. I questioned this price and was told that the Sunday lunch was £11.95 I paid and returned to my table I inspected the menu and found the price was £10.95 I returned to the bar with the menu and was told that there had been a price increase but the menus hadn’t been changed. I felt that this was totally out of order. There are other signs around advertising Sunday lunch non of which had a price on. I checked the menus on other tables and every one displayed £10.95. I was offered the £2 back by the lady serving. I returned to my table and the young lady approached our table and informed us that we could have free sweet or a free drink as a form of apology. We accepted the offer of a drink. The venue was pretty busy and I wonder how many other people had been ‘ overcharged’ and had not noticed. Once the meal arrived it was only very average. The Roast Chicken Sunday lunch was actually a char- grilled chicken breast. Only 1 very small broccoli floret and 1/2 of a carrot The plate was filled with a very large Yorkshire pudding giving the appearance of the meal being larger than it was. There was very little gravy on and the meal was dry. We asked for more gravy and a gravy jug full was brought to our table. I feel that at £10.95 the Sunday lunch is expensive for a pub lunch at £11.95 even more so and doesn’t represent value for money I was also disappointed with the toilets. Although they were clean and well presented there was no hot water and the hand dryer didn’t work. No paper towels were available. The young ladies who serve are friendly and hard working but it is clear they lack experience and training is needed. The Lodge is potentially a great place to visit but improvement is...

What a nice place, there's an outside area plus a large area they use for functions plus another smaller seating area. The waitresses were very nice and got us seated quickly enough. They had several specials up on boards including desserts. There's only a couple of John Smiths beers on tap and the usual ciders & lagers . We didn't have starters as we saw several plates of food go out heaped right up. So we ordered chicken kieves (wife & daughter) and I had mixed grill. I got a botyle of house sauv which was 12 quid. We had ootion of fries or home made chips, we obvs had home made. Well the food came out and was fab. I had large onion rings in a fine light batter, a 10oz med rare steak, spicy sausage, cajun chicken breast a Heap of nicely cooked veg and the hm chips. The girls' chicken Kiev was huge, coated in golden crumbs and a generous amount of garlic butter on top. The chicken was very juicy but not greasy at all. All meals were packed with flavour and all well seasoned. We asked the manager about the food, specifically the kievs, if bought in to which he lsughed and said no, all our food is home made. Top marks to the chef Brian, he did a fantastic job. The manager also said it's best to book Friday and Saturday's as gets busy. There's a large bar in the main area and a smaller one where we were. Plenty of parking as you cut through one car park to get to the pub as it's set back from the main road. The three meals, beer, Martini and bottle of wine came in at just under 20 quid each. Out of interest, one day during the week they do an over 55's club with live music and snacks which is a great idea to socialise safely. We will definitely be...

I went here with my mam and dad and daughter recently for a Sunday lunch. Where do I start? Seemingly disinterested staff who can't even look at you when taking your order. If you're working in a customer-facing role, then at least be polite and make eye contact with the customer - pretty basic stuff.

Our reserved table looked like it hadn't even been wiped down. There were no menus at the table and when I asked for some, the guy behind the bar told me to take the only two from the stand near the bar. When I said I needed a couple more as there were four of us, he reluctantly got us a couple more. Obviously too much trouble for him. Should I really need to be asking for something as basic as this?

The meals took a while to come and when our three beef roast dinners came, there was minimal beef, the Yorkshire puddings were burnt and the roast potatoes were solid so clearly not fresh. We asked for salt and pepper and received small sachets of the stuff and they couldn't even put a spoon in the small dish of horseradish sauce we requested. My daughter's meal seemed okay.

Add to the above the women effing and blinding on a table a few yards away in front of my nine-year-old daughter and that served to top of this horrible experience. I don't usually write reviews but when I've paid good money for something as poor as this, I'll make...