The Old Ship Inn — Restaurant in England

Booked a party and wasnt welcomed. Disgusting customer service. Will not be returning. Had to ask 30 guests to leave as staff was rude. Refund asked for. Do not book a party in this establishment!

REPLY:

Being a guest at the event and not the organiser, payer of services or the said birthday person I do not know the detail of the booking and services quoted etc. I personally felt offended by the welcoming on initially entering the premises and was also spoken to in a rude manner. We only left the venue due to being left feeling underwhelmed and disappointed by the level of service we had received. It was a party where finger food was consumed there is likely to be food left and confetti from the balloons and party poppers. I have only been inside this premises on a few occasions and never experienced this previously. Some guests that had arrived earlier than expected had disguised themselves as regular punters and had overheard many of conversations about how you did not want this party to go ahead, you couldn't be bothered and wasn't looking forward to working around this. In my opinion, this was the reason why you did not welcome us and also why we left. Not sure what happened as I was one of the first to leave. Thanks for your reply, the Telegraph soon welcomed us and set up another table for our food and we had a fantastic 50th, with also a very enjoyable...

Nice outlook over the cliffs and sea view. Outdoor play area good for the little ones. Food was ok,. Husband had a fish pie it wasn’t cooked through so had to send it back. The restaurant area we sat in was full of bluebottle flies - not very nice flying around while eating 😮😔. Did let the server know when delivering the food.

Service at the bar which wasn’t busy had to make myself known at the bar to be served.

Probably go back for a drink and play area with granddaughter but won’t be eating...

The Old Ship Inn is a traditional local community pub. There is an excellent choice of beers lager and cider, including a wide range of cask conditioned hand-pulled real ales. The staff are friendly and welcoming. There is a dart board and a pool table. It's a cosy multi roomed pub with a beer garden. The pub is regularly featured in the Camra good beer guide and has been voted local pub of the year several times. A dog friendly pub with great beer, highly...