The Peacock Lounge — Restaurant in England

After a bit of a look around the charity shops, we ended up taking a chance with The Peacock Lounge, after our usual go-to place shut down a while back. Didn't even realise it was there, as we don't tend to go down that part of the shopping centre. But I'm happy we did, because what a place! It has a super cosy feel to it, with a great interior (must be fabulous in the evening!) The staff seemed really pleasant on arrival, and we were able to get a table more or less straight away. They had some good gluten-free options on the menu, and have others too (but understandably, they need prior warning for this.) I decided to have their "Terry's Chocolate Orange" hot chocolate complete with cream, marshmallows and pieces of Terry's which was amazing, especially served in a mason jar (super creamy!) I didn't have any food, but had a slice of their carrot and walnut/pistachio cake and it was divine! Mum had the gluten-free toast with jam and a pot of the white pear and ginger tea, which were given a thumbs up too! Only thing was (and this is in no way a negative) I had to go to the counter to ask about my cake, as it hasn't come to the table with everything else. However, I understand that the place had become quite busy and the staff were trying to sort other orders out too. The gentleman was really good about it, and cut a slice for me there and then. Altogether, it came to a little over £14, which I thought was well worth it. Would love to return again in the future, to try some of the food. Amazing place with a fabulous atmosphere, good food and lovely staff! Definitely a thumbs up for The...

A lovely venue ruined by the clientel and staff disinterested in stamping out racism and misogyny.

Went for a comedy night and was at first impressed by the venue, an unassuming little venue that's really opulent inside and has a great menu, had a cheese board which was delicious.

However, I went to watch comedy and throughout the performers a table with two gents on were heckling constantly, making misogynistic comments to the female performer and then racist remarks to the other performers, constantly interrupting and disturbing other tables, eventually it boiled over and they left due to one of the comedians calling them out, only for one to then return later in the night to cause more trouble and continue ranting and insulting other paying customers at tables, the bar owner made no effort to diffuse or bar this person, which makes me believe they are regulars, which honestly if that's the kind of customer they want, I don't doubt they will ruin it's reputation alone, the crowd were all very upset and it ruined a great night for new customers like myself.

One customer had to tell the returning man to leave and that again shouldn't be forced upon other customers to do so, as he was clearly coming back to insight more trouble, really disappointed with the venue as a result hence the low star review.

The bar lady was nice and friendly but again seemed to have no powers to intervene to the...

So much good to say about this amazing place. From my first call to book an afternoon tea to the day we attended and completed our afternoon tea everything was so good and went so smoothly. Staff were very helpful on the phone and listened to the dietary needs and came up with many more delicious food ideas. The day itself the table was set so beautifully, staff were so kind, friendly and very accommodating. The tea served was perfect, food delicious and fresh and atmosphere was lovely. I would highly recommend a meal out here and can't wait to come again. Thank you for making our friends 40th so special. All the little touches were noticed and much...