I don't usually leave reviews, but in this instance I feel I must. Unfortunately, my experience of staying at The Prince William was overshadowed by several issues.
The first. My organisation booked the accommodation for me, in order to attend an event. During this booking I had explicitly asked for my booking agent to include breakfast. I received confirmation that was the case and breakfast was included for an extra £20, please keep that amount in mind.
I recieved breakfast the next morning early by request. The chef wasn't available at 0800, therefore the landlord cooked it. What can I say.. I would have probably got better value for money at weatherspoons. The poached eggs were overcooked and it was average at best.
I ate most of it, and was ready to leave. I was then told I must pay for the breakfast (£18.90 incl 1 coffee). I did ask the landlord again if my booking agent had paid for the breakfast, he stated they hadn't. I had to pay, which I found unusual. On accessing my work emails later that day, it stated that in fact breakfast had been pre-booked and paid for and the landlord had just stated a falsehood.
I have emailed to reconcile but had no response. Thus, it shows the character of both the landlord and the business. It started to make sense, as a lady the evening before complained as she had been charged for breakfast but had not requested it.
So the key takeaways; the business and organisations lack integrity and are willing to exploit customers. Next the food is not value for money from my experience, really poor for the price.
I'd you have the opportunity to eat or stay elsewhere, I would take...
Read moreHas so much potential but sadly on our third visit since it is opened. We are still disappointed. We went there when it first opened and was not impressed. I gave them a second chance earlier in the year. It was okay and then me and my husband decided to give them a chance for Sunday dinner as really good reports about them, however, when you’re spending nearly hundred pound for a couple on a Sunday for Sunday dinner, you expect something really good it wasn’t really good our prawn cocktail they were very cheap frozen prawns quickly defrosted and when you’re charging £8.50 for a prawn cocktail you expect things to be fresh like it says in the menu, with bread and butter that the butter was already spread on the bread, but it gone soggy by the time it reached our table, been sitting on a hot plate. Usually you would expect the butter to be served separately to the bread, and now we get to the roast dinner covered in gravy very tasty gravy but again should have come separately vegetables were like they were possibly frozen vegetables but they weren’t I think just over cooked but I wasn’t sure whether I had lamb or beef to to be honest, and then when we was looking at choosing for the wine there was no prices to the wine list so we had to ask how much the wine was costing per bottle, which I think is wrong thing to. Based on this I would have preferred Toby carvery and won’t be eating there again anytime soon. It’s expensive...
Read moreApproached by a big Scottish guy asking us what we wanted,I should've said to have my car serviced,what on god's green earth does he think we wanted I mean it's a pub idiot,I replied we were just looking at the beers on offer which wasn't much & he said are you having anything to eat I said not at the moment he very rudely said,well you will have to wait for 10 minutes we obviously left in disgust & that was the first & last time we experienced the prince of wales,Never again & would not recommend this odd establishment,also noticed that all of this clowns 🤡 replies to reviews are extremely defensive,rude & aggressive,obviously used to pub's in Glasgow as that's where he belongs, this clowns 🤡 attitude wouldn't last long in London, makes me ashamed to be Scottish idiots like this,de ye ken As with regards to your reply I live in Amptill so obviously know where we were,I must have been seeing scotch mist & been speaking with Nessie...
Read more