The Pub at Fiveways — Restaurant in England

A group of 6 visited on the 4th April 23. The pub is clean and tidy and a very good selection of beers. So far so good, we had a few drinks and then headed to a table for our lunch. 4 roasts, 2 x turkey & 2 beef. 1 x mushroom chilli and 1 other ( I can't remember ) The beefs arrived missing the Yorkshire puddings and stuffing, the turkey roasts arrived with everything promised. After making the server aware they brought out the missing items. The beef was cooked ok as was the turkey luckily enough. The portion size was abysmal, I asked if we had been given a child's portion by mistake. The few peas were hard and the carrots were solid. The stuffing ball had been cooked in the deep fat fryer for a little too long and had a very solid shell protecting the small edible bit of stuffing in the centre. the Yorkshire pud was fine, they should be as all they have to do is heat them in the oven. A tiny portion of cauliflower cheese accompanied the plate in a tiny metal ladle pot thing. The wife told me later that the mushroom chilli was disgusting, it was virtually untouched and eventually cleared away. A couple of eton mess was ordered and a apple pie and custard. The apple pie went back as it was still cold, it came back after another quick blast in the microwave a bit warmer to be covered in luke warm custard. The eton mess came in an old fashioned nickerblocker glory glass which gets narrow at the bottom. Unfortunately the full size spoon was unable to penetrate the bottom couple of inches. It tasted ok, canned spray cream, a bit of ice cream and a sprinkle of meringue. Very basic with very little thought or care. The nacho sharer starters went down well. You can't really go wrong with nachos out of a bag with salsa and cheese! don't bother with the pulled pork for £ 2 as it was like playing hide and seek trying to find the pork. All in all a very disappointing meal! Quite embarrassing for all at the pub. possibly the worst £ 180 I have spent in a very long time! not including the beers we had at the bar before sitting down. It's one of those pubs where you need to chose something from the menu that is nice and easy to cook and hard to get wrong. It will be hard to find a meal as bad as this for a very long time. Avoid! now days in inexcusable to serve food as...

I always start with 3 stars and adjust accordingly. We arrived around 3.15 Easter Saturday weekend, it was very quiet and there was a restricted menu. We saw four members of bar staff in or around bar area and one kitchen member of staff. Right from the beginning this was a very forgettable experience. Initial member of staff would not look at us, acknowledge us or smile, just kept on serving even though they saw us. We found our own table, took the number and waited at the bar for five minutes. When we were served there was no greeting or friendly conversation. We ordered, apart from drinks, a straightforward platter of chicken strips(20), a kilo of wings and three portions of chips. After 15 minutes only the strips arrived. We waited for ten minutes and enquired about the rest of our order. Ten minutes later the chips arrived. We had ate most of the strips by then unfortunately. Again, after five minutes we enquired about our wings. Five minutes later another member of staff, again not engaging, brought what was no more than half a kilo of wings to the table but insisted when I said it didn’t look right, that it was indeed a kilo. I waited and considered my next move. I returned them to the bar and insisted that my half kilo be returned and what I ordered be given. ANOTHER 15 minutes. This was a big mistake choosing this establishment for what should have been a very easy light lunch experience. Instead we experienced no friendliness. Staff pooling together at the end of the bar and needing signalling for any service. Food brought to table after long periods and not at the same time. Food missing. No apologies when issues raised except for one young man who acknowledged the portion error and returned the wings. The food was hot when each item eventually arrived but not tasty. The dips were not nice and obviously bottled stuff, not fresh. For a nearly one hundred pound lunch(inc drinks) this was not something I would recommend or will repeat. I will be reporting this place to Greene King. Staff 2/5. Food 1/5. Cleanliness 4/5. Service 1/5. Pricing...

As soon as we walked into the pub the staff were SO RUDE. We sat on a reserved table which was available until about an hour before it was taken. We were asked to move in 10 minutes before the booking which was fine and we happily agreed to move. The lady ( with short hair) then came over and wanted one of the chairs my boyfriend was on by saying “move” nothing like a “ please could I have this chair for the booking next to the table” she then went to one of my friends and said the exact thing. SO RUDE. We then moved down to the bottom of the pub by the pool tables and the staff members never cracked a smile and never even bothered to clear up any glasses or food on the table. Two female members of staff were yapping to each other not having a care in the world. I then proceeded to take a few plates to the bar when they just looked over to think I was thick. They then decided to refuse to serve us when quite clearly we were not causing any disruption. Quite frankly the members of staff are so rude and need to maybe employ staff that can crack and smile and do there job properly. On a little nice ish note the food is nice bit average but the only decent thing about...