The Ward Jackson - JD Wetherspoon — Restaurant in England

SHOCKING, TOTALLY UNCALLED FOR & UNNECESSARY VERBAL ABUSE I RECEIVED TONIGHT FROM A MANAGER, I WAS INFORMED WAS CALLED POLLY..... DISGRACEFUL!! Having already spent an hour or so in the Ward Jackson tonight with a good friend, had a meal & a couple of drinks. I go to the bar to order some more drinks (I was only drinking Diet Coke all evening). Nobody behind the bar serving so I go & stand to where the till is. I waited at least over 5 minutes & still nobody came to serve me. I appreciate the staff could be busy behind the bar & unaware I was waiting to be served. I knocked on the bar counter to see if I could attract anyone’s attention.... This young girl comes racing from the bar seating area to the end of the bar shouting aggressively down to me, in front of customers, “Oi, don’t you be knocking on the bar, you can’t do that! Obviously I’m totally embarrassed as all the customers turn to look at me. The 2 nearest gentleman customers to me actually squirmed with embarrassment for me. Not wanting to escalate things, I actually smiled & apologised to this girl for knocking on the bar, stating I had waited patiently to be served but nobody was there. Still stood at the end of the bar.... she shouts back at me...., “I was only gone 2 minutes & I’m not serving you!! WOW!, I returned to my friend, finished my drink & was getting ready to leave. I became aware, for whatever reason I simply don’t know, but this girl was stood behind the bar glaring at me. I was never rude or sarcastic towards her, I wasn’t drunk or had made a nuisance of myself. I have to admit though, I couldn’t resist going up to her at the bar, gave her a wink, knocked on the bar twice & said goodnight........... I had a little chuckle to myself walking out as she was screaming at me, “GET...

Popped into this place for a meal (lunch).

Found the app too annoying to use so I ordered the old school way (at the bar).

Plenty of spaces if you like spacious fine dining. I opted to sit near the escape doors at the back of the venue as the last time I was in the same venue it got pretty ugly, and although this time my visit was during the day, I opted for safety over risk.

Anyway. It is very cheap. Two meals and two drinks for just over £10. That's fantastic if you're on a budget, however, my meal wasn't edible. Additionally, the staff who served the meals practically threw the dishes at us, now, I'm not sure if she was practising her discuss throwing skills or she was just having a bad day; either way, it kept me on my toes within regards to catching the plate.

I did need the toilet whilst there. The journey to the ladies took me as far as Peterlee, I'm sure, but the toilets were very clean, if not as cold as a mortuary.

The back is quite pleasing on the eye. I can imagine it being busy and adventurous in the summer.

Best thing about my visit here was definitely leaving.

Interesting experience...

I arrived with friends. Went to bar to order food & everything seemed to be OK. Nevertheless I went for a cup of coffee from the machine, only to find a large queue. I waited at least 15 minutes & the gentleman in front of me said he had tried the machine & both had no milk in them & he had asked for milk 10 minutes before. I then asked if they could replace the milk in the machine. The manager came over & raised her voice to me & another lady, she told us several times to sit down. I explained if we sit down we would loose our place in que. She shouted sit down you won't get your coffee any earlier or later. She spoke to us like we were 2 years old. I was so angry with her attitude I swore at her. She then said she would give me a full refund. I was happy with that but I didn't get a full refund & i had nothing to eat or drink. She needs to earn respect. A Customer Service Course needed. I only swore because she raised her voice & shouted at me & another lady Customer. Who also said she was out of order. We only wanted a cup of coffee, which we...