Mill House Leisure Centre — Local services in England

Oppressive disposition.

£0.80p to park (no change given). So a quid really if you have no change. Another parking rort and a poor start..

Walked in to be met by a monthly pass pressure sell from female.

£4.50 to swim in a sporadic turn up is expensive.

Plus your £0.80p or £1.00 parking = £5,30 or £5.50 for a sporadic swim. Do that 5 times a month = £26.50-£27.50.

Shoes off and get damp socks or put blue booties on (what an arse about). I was told this by a mum with young kid rolling her eyes at having to do this. Likely everyone is pissed off with having to do this.

No resistance equipement allowed (hand pads and short flippers). I was swimming along when another bloke walked stealthily upto the bloke sat up on the lookout tower who then told me that I am not allowed to have them on.

Too much bother.

Got out. Got dressed. Left.

Your rules.......but my decision to rule out a swim from my fitness regime. I'll live my life by my rules not yours.

Or

I turn up pay no parking no bother.

Walk in and pay £3 to swim no bother.

Get changed without taking shoes off and no bother.

Swim with resistance equipement and no bother.

Get out go home satisfied.

Come back...

We have just left the swimming pool , my partner was kicked by a guy in the pool today, then verbally abused by him . The girl on pool side came to see my partner and suggest that the guy was in the RIGHT as this was the fast lane . , she said she had called her boss , who again came to speak to my partner . THE OTHER GUY WAS NOT SPOKEN WHILE WE WERE THERE . Today the 20 meter pool was like sardines swimming as they had closed 2 lane , we were never informed of any of this . The staff need a serious discussion on how to deal with people , my partner was spoken to by both the lifeguard and the manager , yet the other guy was left in the pool . THIS IS SOMEWHERE I WOULD NOT TAKE KIDS TO THESE PEOPLE NEED TO UNDERSTAND ZERO TOLERANCE IS...

Terrible customer service. Phoned a day in advance to be told we could just show up with our 1 year old as the bookings system is off now. To be told at reception, swimming isn't available as school where in and the kids pool is closed until 6pm. 6PM FOR A KIDS POOL. Most kids at that time are getting ready for bed. Absolutely ridiculous. Also told by a lovely gentleman who was leaving as we arrived that their was kids in the pool and it was quiet. Paid for parking for nothing. Receptionist on arrival couldn't tell us why receptionist on the phone stated different facts. More communication between staff is needed and more access for all ages is also needed. You'd think a swimming pool would be crying for money after the pandemic but...