The Woodlands Hotel — Restaurant in England

While it's not a place I would personally go out of my way to visit, the Woodlands has the type of cosy, welcoming atmosphere normally associated with a country village pub. In actual fact, it's situated on a busy junction, opposite a garage and car wash and around half a mile from the nearest sheep. The ground floor rooms have been knocked together to form a single space with a long bar, broken into sections by chimneys. A log fire is usually burning in at least one of these and about half of the space is available for dining. The use of space is very clever, allowing it to accommodate groups of various sizes with some degree of privacy. Outside, there are two covered areas for Al fresco drinking and smoking. One of these is quite close to the road, but the other is shielded from it by the pub buildings. Draught beers are limited; John Smith's and a guest ale, two lagers and maybe a cider or Irish stout. It's the way pubs were done before the onslaught of 'craft beer'. Traditional pub food can be ordered from the bar and looks very eatable. It's mostly fish, steak, gammon or pie with chips and a choice of veg or salad, but they also do curry nights. It's family friendly and children are often...

Ok place to stay, but lots of room for improvement!!

We had a luxury room as all the self catering apartments were gone. The room was nice, but calling it luxury was a bit far fetched. The toilet seat was askew and very uncomfortable. The tea, coffee, milk and cups weren't replaced and after asking if it could be replaced, I was told I would have to ask if I wanted it replacing, but it wasn't easy to find someone to ask. The bins weren't emptied for the entire holiday, and we were told we had to empty our own bins, but no replacement bags given so we had to use our bags for life. The hand soap provided was watered down, and there was only a tiny amount left. This was not replaced. We had to take our own towels, which was fine, but there was nowhere to hang them up. Having said that, the beds were spotlessly clean and comfortable, and the staff were friendly, when you found them. The location was good. Not enough car parking. Only 5 spaces provided. There is free disc parking for 3 hours but if you want to leave your car there all day you have to pay for a permit. Thought it was a bit pricy for what you get. Nearly £100 per night for very basic room. Would have been better in a private room in a...

I popped into the Woodlands Bar and Grill on 23 January 2023. It was not busy as it was Monday evening. When entering the premises it was noted that there was no one at the bar, but I did notice a member of staff talking to a couple of people, I waited patiently at the bar, the member of staff knew I was waiting, but totally ignored me. Eventually, she came over and I asked it the Bar was dog friendly. I was shocked by the blunt arrogant and rude response. NO!!! Nothing else, no sorry but we don’t or any other explanation. It was as if I was disturbing her quiet night. In fact that could be the reason it was so quiet, Rude staff. The Woodlands Bar and Grill is my local pub, as I live just round the corner on Hookstone Drive, but I will not be using it or recommending it to any of my friends or colleagues. In this cost of living crisis, Hospitality complain how hard it is, with poor customer service I’m not...