The Yorkshire Bar & Grill — Restaurant in England

I had a Haunch of Venison in a red wine jus which was excellent - very tasty indeed. I also ordered some broccoli as a side dish. Once I started to eat it I began to remember that the broccoli was supposed to come with flaked almonds but there were no almonds. After a while I began to think that the venison should have had something with it as well. Looking at the menu online, I saw it should have been served with waffled fries and blackberry. It was not. No-one came to ask if everything was ok. When I had finished the meal the waitress asked if I had enjoyed the food. After telling her it was delicious I pointed out that much of the meal was missing. She said that she had only known about this when she brought the food out of the kitchen. It struck me that perhaps that might have been the time to "fess up" rather than hope I didn't notice. She came back with a bill that gave me a 25% discount. As a good 25% of the plate was missing I thought this was the least that was appropriate. As she had brought me the bill rather than offer me a desert (I was indeed intending to have one) or a coffee, I assumed they were no longer interested in my custom, paid the bill and left. Not impressed with the service, impressed...

Came here for my Father in Laws birthday, we were staying at the Hilton and after a day of exploring York decided to eat here. Where to start, they had run out of half the items on the menu but what was left looked good so we decided to stay. After telling us they had two pies left I order this only to be told 20 minutes later they actually didn’t have any pies and would I like something else?

Then the drinks finally arrived after about 25 minutes and the Guiness he had ordered had not been put on the surger and looked and tasted awful, they did replace this after I went to the bar to complain.

Two of our four meals came out first and when the other 2 came out 10 minutes later my husbands fish was so soggy and greasy it was inedible and he had to order something else as well.

We asked for sauces and vinegar for the chips that never came and the staff’s attitude started to become more and more blunt the more we complained even though we were very polite about everything we were saying, it came across as they were annoyed at us at complaining!

It was also a very cold and uninviting atmosphere .

Overall a terrible experience that ruined the the evening, would no recommend and definitely...

A very strange experience, walked into a near empty restaurant at 12 which should have been the first warning sign. The service was okay but took a while to get our drinks and the food was just okay too. The service wasn’t smooth and although our server was pleasant he wasn’t competent my partner asked for Ketchup and the reply she got was “is that the red one?”. Add to this half way though we got told that we couldn’t actually pay at the restaurant and had to go to hotel reception to pay. Due to this another Australian couple who had came in for a cup of tea left immediately after being told as they became uncomfortable due to the cold nature of the restaurant. As they hurried out they whispered to us “Good luck in the prison” I can’t say they were too far from the truth. The whole restaurant had a very cold and unwelcoming atmosphere. It felt like the restaurants very first day with no one particularly looking like they knew what to do and just making it up on the spot and throughout our visit only a handful of people came in on what is a fairly busy street in York. Would not recommend and definitely...