Lovely food just a shame about the very rude staff member. It was my first time visiting this branch of Thomas the baker and unfortunately a very rude member of staff ruined our visit and I will not return. She was abrupt the whole time and was clearly not happy in her job as simply doing her job appeared too much like hard work for her. I asked for a sausage sandwich and while she was making it I asked my son if he would like one too and she rudely turned round and said ādo you want another while Iām hereā. Then she brought over our 2 sausage sandwiches and cappuccino at which point my mum decided she would have coffee and this member of staff rudely said āyou should have told me while I was over thereā. I have never experienced such rude and unprofessional customer service. Absolutely appalling. Iām embarrassed for the other staff and feel for them Having to work with...
Ā Ā Ā Read morePoor service in the easingwold branch often 'run out' of sandwiches and lunchtime options by midday. When I asked about sandwiches I was rudely told that 'there was nothing to sell you'. They've hired some new staff who were very friendly. I'm upping my ratint to 3. I'm downgrading the rating for Thomas of Easingwold to 1 star due to the frankly ridiculous rudeness of one particular member of staff who interrupted me through every item of my order to aggressively ask ' is that it ?' what is her problem I ask myself ? Thankfully Easingwold has The Curious Table which is a godsend in good manners and taste...
   Read moreI had a very nice coffee and sausage Sandwich here this morning. All for a very reasonable £3.40. There was a fairly long queue and I had to wait outside for a while before getting served. There were 3 staff on at the time and coped well with the situation. All in all a...
Ā Ā Ā Read more