Vercelli Restaurant Hexham — Restaurant in England

Had the early bird menu here today at lunchtime. For £15 we were expecting a small lunch for the price and we would have been happy with that. However it was a very large lunch which was delicious I hasten to add. The potato skins were lovely as was the bruschetta. We opted for a pizza each, fungi and Hawaiian and they were huge and well topped. We could have opted for ice cream or coffee within the cost of the meal and decided on coffee which tasted like real coffee despite mine being decaf. Have had so many disappointments with decaf coffee but this was great. Atmosphere was really nice, they have a good outside space for when the weather is nice. Service was so friendly, the staff were efficient and we felt that a tip was deserved and it is not often at all I can say that. Just as well we don’t live in Hexham, we would be visiting this restaurant...

We were on a 4 day break in Hexham this week and like most holiday makers we don't cook on holiday so finding the right place to eat is essential.

So when we found Vercelli's Italian restaurant all I can say is what a find what a gem this is.

From booking on line to the warm welcome on entering the restaurant you get the feeling this is going to be a great 👍 experience 😀 and it was. The food is amazing from their crispy potato skins 😋, pizza 🍕 and pasta 😋 they are all stand alone dishes and are delicious. Each dish is plentiful good sized portions always hot and well prepared and presented.

All of the above is complimented by very effective and efficient staff, they're welcoming, warm, friendly and attentive and might I say a very well oiled machine....

Well what I can I say. Unfortunately we were 20 minutes late for our table , should have been 8pm and arrived 8:20. Waiter (she/her) advised us that the kitchen was closing in 10 minutes and as we were late we had better order. The attitude was dreadful but we duly ordered. The restaurant was relatively quiet yet food was still being served. Food continued to be served well after 8:30, and after we had eaten. People were also arriving after 8:30. The waiter was just rude and abrupt and not interested. The food to be fair was very good, pizza and pasta tasted nice. Due to the terrible service we only had one drink and decided against a desert. Didn’t want to spend any more money here. Shame but the service and attitude...