VP Mediterranean Kitchen — Restaurant in England

Probably the the worst service in the world.

We arrived and they'd lost our booking. That should have been a warning.

After we were sat down by the serving hatch we waited 45 minutes for a waitresses to take our order. Then, an hour for the starter to arrive.

That only arrived after two complaints about the delay.

Then we were told that the grouper fish we'd ordered for a main course was not available, so they brought out a salad an hour before the rest of main courses were served.

By which time an elderly lady in our party needed to spend a penny, but the toilets were upstairs. Fortunately the Indian Restaurant next door allowed us to use their ground floor toilets.

After another hour the chef served the rest of the main courses because the waitresses were no where to be seen. They had in fact already spent much of the evening looking after a young child upstairs, so hardly surprising he'd given up waiting for the waitresses to do their job.

Another diner from another table came over to ask us if we'd been served, because after an hour he hadn't, and he'd seen we'd been waiting longer than him.

Eventually, in dribs and drabs the main courses were served

I had an asparagus dish, apparently on the house rather than what I'd ordered, but that was probably because it was a left over dinner from one of the other tables that had given up waiting and left.

The waitresses finally arrived to ask us if everything was okay. Like, where do you start with a response to that?

At the end of the meal, the chef came out nearly in floods of tears about the service and the delay. He said serving people was in his blood, and I'm sure it was, but it wasn't in...

Friendly staff was greeted with a warm welcome by the owner good food and excellent service with value for money food fantastic with great taste and loads of flavour nice and crispy and baked to perfection on the base I was impressed by how the manager and chefs listened to the sensitivity of my allegeries to chili and pepper and all herbs and was very polite about the whole issue Atmosphere was very relaxing and comfortable and Will definitely recommend the restaurant to other people and will be returning again and try the other dishes on next visit I gave the whole experience would have been a 5☆ rating but felt the waitress kept reminding me about the service charge which was automatically on the bill which should have been separate and optional but repeated it 3 times to me and I felt uncomfortable. very relaxed and at home they were playing lovely Italian music in the background that made the whole dining experience worth the visit Might be ...

Saw online they had vegan options so after trying to call I booked online. Called a further 7 times without the phone being answered to confirm that was possible so went to the booking assuming all would be well. Having looked at the menu I saw they had ample ingredients that could at worst case, offer me a salad. After being seated for quite a while a waiter came to take our order so I asked if there would be a possibility of a vegan option I was told ‘no’. No, let me speak to the chef, no we can tailor a dish for you, no let me see what we can do,simply just ‘no’. Honestly I think the waiter had no idea what vegan was and simply couldn’t be bothered. So we left and had a lovely meal elsewhere. We will not be back and we will tell people not to bother. Awful, awful service. Restaurants seem to fair very badly at this spot and with that attitude I think this one will be gone...