Ordered a jacket potato for lunch which I have done in various Weatherspoons in the past numerous times. This time however the potato was tiny. As such I made a polite complaint to my waiter who said they would get the manager
The manager arrived a few minutes later and I explained the situation but found her response very rude. She told me that the potato was the size it was. I said that I apologise that potatoes come in different sizes but that my potato had always been a reasonable size at Weatherspoons before and said if they knew it was small they always had the option of giving me an additional half to make up the size. She told me that the menu says one jacket potato (which it doesn't) regardless of size.
She clearly wasn't going to budge and the only option she gave me was to take the potato away and give me a refund but that was no good as I needs a quick lunch and had already been waiting. There was no negotiation and just a stand offish attitude.
The lady next to me also complained about her chips being cold but at least she got more hot chips brought out to her. She later complained to those on her table that the burger wasn't very nice. I heard this as the tables were so close together that we were almost sat on top of each other.
Due to the small portion size and attitude of the manager I certainly won't be going to that...
   Read moreIam Totaly disguted as to what happened today at about 3pm 2/8/2019 my sisster and i came out of ice land to find a man lying on the floor by the benches outside the crown we went over to help the man was laying down almost crying it was clear he needed a ambulance and some assistance two other ladies were around him then the manager came out with a glass of water and said oh no not him again .I called a ambulance and stayed with him eventualy about 15 mins they arrived one paramedic went inside she was told that alan was a regular who is allowed one glass of wine then he must leave they didnt even bother with him the manager was moody and un careing .Alan palhem who is 70 years old from gosport area was just left if it hadnt been for me he was crying and kept apologising and had hold of my hand tightly I got the feeling he is a very lonely man and the way he was treated is disgusting I dont like the pub and dont drink in there rude ignorant staff especially the...
   Read moreAfter reading reviews, you always worry, but everywhere has some bad reviews. On this occasion, we were pleasantly surprised. It was an impromptu dinner out with my wife and three kids and we decided to chose this Wetherspoons pub, rather than the other one in Fareham. It was fairly quiet inside, which is good, as there isn't a massive amount of seating. We ordered our food and the food came out really quickly and all the food was piping hot. I ordered the large mixed grill and all the meat was fantastic. You normally get at least one piece of meat that is poor standard, but it wasn't. The egg was cooked to perfection and the fries were amazing. Well done to the kitchen staff.
The only let down was the Ultimate Burger my son chose. It was not really too ultimate in all of our opinions, but it was ok and what you pay, including alcohol, was pretty good for a cheap dinner out. All in all, 5 meals and 4 desserts, with 5 alcoholic drinks and 2 soft drinks, came...
   Read more