Great looking bar and lovely location right in the heart of Enniskillen. Plenty of staff and beautifully decorated, chic and modern. The sign in the window said "best food in Enniskillen ", hench the decision to dine there.However i would dispute that. My steak was glorious and I was very happy, well cooked and tasty. My wife's roast beef though was dismal. Like boil in the bag ,yellow pack ,cheap and nasty, army rations beef. I called the waitress over and explained my disappointment for my wifes roast beef. She was was a bit agast and said," I'll let them...whoever them are, know." No response, as I ate my lovely steak, whilst the MrsT famished. All the staff then proceeded to ignore us. Finally we upped sticks to settle the bill, we'll fed big man that I am and a hungry underfed wife. The manager, baldy chap in an ill fitted blue shirt ,didn't ask us a single question about our meal or our experience, just quoted us the 45 pound bill. No tip given and no pleasantries exchanged, we both knew.... they don't serve the best food in Enniskillen or have the best customer service any where outside of Afghanistan. Disappointed , Crowes nest, please do...
Read moreThe food was so nice in this place, and service so good, so it's a shame to see what I saw last week after I ate in there.
After eating I went to the male toilets before leaving, as I was there, there was someone in the toilet cubicle, as i finished & went to wash my hands the person who was in there came out (he was an Asian man) & it was a chef. He came over to the sink, switched the tap on & literally dipped his hands under water then shook his hands to get the excess water off & turned around while rubbing the water in in to his wet hands & exited the toilet. This was absolutely revolting to see as I had a stomach full of food that's been cooked by someone who's cleanliness is as poor as this. It's enough to stop me returning ever again.
It's very annoying because the food here is so nice, and the staff are some of the best I've ever dealt with for service, so polite & friendly. But this review is simply down to one man, given the fact I was there while he done that, I would hate to see what other practices he does when nobody is watching. I hope management see this & pull...
Read moreWent there for lunch with my wife and granddaughters on Thursday 30th August - staff people engagement is questionable together with the fact that my wife ordered a cappuccino which, when it arrived, was coffee with milk - did not in any way constitute a cappuccino. When we were asked by the staff if everything was to our satisfaction my wife pointed out her disappointment with her "cappuccino" - no reaction from the server!! When paying the bill we were asked again, by the coffee server, if we were satisfied - we explained again the the cappuccino was more like a weak latte - he said to us " what's the difference?" - well that explained why we were disappointed !! By the way, so that he understood we did explain the difference !! We would not recommend the Crowe's Nest certainly...
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