Thank you to Hannah and all the team , they truly made my daughters baby shower run so smoothly, there wasn’t anything that wasn’t to much trouble for them , Rachel one of the staff even arrived early to let us in to set up the room The staff always have a friendly smile on there faces and the atmosphere of the pub is very warm and welcoming I would highly recommend there function room that is bright and freshly decorated We do also drink in the pub on Friday tea time and always found it a very warm environment, with children playing in the toy area , people having coffee and a chit chat ,the food is alway full of flavour and arrives nice and hot it always looks well presented Over all I’ve never had a bad experience is this establishment and I would highly...
Read moreHaving eaten here on several occasions, and always found the food to be excellent, we went yesterday, for lunch (4 adults, 2 children).
We ordered food and drinks. On this occasion, we weren't happy with the service (meals arrived at different times, some of it not as described on the menu, also some of the accompanying sides were missed altogether), so my daughter-in-law complained, and the staff apologised. We ordered more drinks.
When my husband went to pay for the whole lot (he had opened a tab), he was told that the ENTIRE bill had been waived, due to our disappointment regarding some of the food! Drinks waived!
OUTSTANDING customer service on that! We'll definitely continue...
Read moreI came in for a drink with my husband I went to the ladies toilets and was shocked when a bloke was banging on the toilet door. My husband spoke to a member of staff who assured us that it would be dealt with . The same bloke went on to be very disgusting and vulgar towards another woman speaking inappropriately. Member of staff behind the bar asked the woman if the bloke was harassing her she flatly refused to serve him anymore. She was more helpful than the other member of staff who just shrugged her shoulders .The staff member with her hair in a bun glasses thankyou as the other staff member wasn't at...
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