After waiting a long time for my order from Pizza Hut, I tried to check the order status in the JustEat app. Unfortunately, I must have pressed the "Delivered" button by mistake, even though I hadn’t received my food. I immediately called Pizza Hut Gosport to explain what had happened and informed them that my order still hadn’t arrived, even though more than an hour had passed since I placed it. I was told to wait another 10–15 minutes, as the courier would definitely deliver it. However, the courier never arrived. By this point, my children had been waiting for 1.5 hours, were very hungry, and understandably became upset. I called again to Pizza Hut Gosport and I can't say that they new what should be done but at the and I was told that they would remake my order if I could collect it myself within half an hour. This wasn’t easy, as my child was already upset and hungry, but I managed and went to pick it up. However, when I arrived, I was informed that the manager had instructed the staff to tell me that I needed to contact Just Eat to resolve the issue. I had no choice but to quickly go elsewhere, order another pizza, and pay again. This was not easy, as everyone had already been waiting more than two hours for food. It was a very disappointing and stressful experience—something any parent of a 7-year-old would understand. As a customer, I’ve learned that if I want to avoid losing £38 and keep my children happy, I cannot rely on Pizza...
Read moreUsually pizza hut are very good however on this occasion they did not deliver their usual standards.
My delivery arrived to find that the dip i paid extra for was missing. However, i decided to ignore this and continue to eat my pizza.
Upon eating my Hawaiian pizza i had to spit out a piece of pineapple. The pineapple was covered in chilli sauce. I am allergic to chilli..
My partner investigated and realised that they must have accidentally put some chilli sauce on my pizza.
For a big chain like pizza hut it is rather disappointing to find that they are making significant...
Read moreMe and my hubby ordered ourselves a cheeky pizza yesterday evening and honestly I’ll never be returning to dominoes ever again! We shared a half and half pizza and it was lush. I personally had a margarita ( boring I know 🤣 ) and my hubs had a meat feast type thing but he was thrilled with it. It was very very warm when it arrived and dips were included which was really lovely! I’d also like to say the delivery driver was very lovely and efficient in getting us our order. Safe to say I will be ordering from here again and I highly recommend for anyone wanting a cheeky...
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