Food was pretty average. Cleanliness wasn’t up to par. Soap was mixed with water. I understand that this may be a family run restaurant and the number of staff is limited but there should always be a front of house to tend to your diners.
Response to Owner: Your first point is understandable but that doesn't mean staff should be vacant from the front of house for longer than a few minutes. I appreciate you accommodating to our request but your accommodation does not elevate the taste of the food, therefore, it was average. You are definitely not on top of the highest standards of cleanliness, as you put it. There was a dead fly in one of the glass jars, unfortunately I did not take a picture of it as evidence. The table wasn't cleaned properly. The lady that attempted the clean used kitchen towels and a spray of some sort to clean not just our table, but the table next to us. I use the word clean very loosely as she only focused on certain spots and not the whole table. Also, when the dishes came out, they were wet and we had to wipe them ourselves. The utensils weren't clean either and we had to ask for new ones.
Lastly, if you're going to boast about your high standards of service, which on the day there was none of, please follow through with it.
Response to Owner 11/11: Appreciate your response, although you should have left your initial response for clarity for your future diners.
First point, cleanliness. I appreciate that things that upholding your claimed high standards of cleanliness isn’t easy during busy times but that doesn’t change the fact that it wasn’t clean as it should be. You’ve failed to address the fact about the poor attempt of cleaning and the wet dishes provided to us and also the lack of clean utensils, which to your credit were replaced when raised.
I apologise about the fly comment, I am not an expert on flies so I’ll rephrase, insect with wings. And I am also not a jar expert so let’s call it glass ornament. Both of which were present on the table. Insinuating that these are fake allegations is very unprofessional and poor choice of words. If it makes it easier, these glass ornaments weren’t given to us, they were already present on the table.
In regards to the insect with wings, if we’re thinking of the same insect with wings and they’re only found between April to August, then that would mean that those glass ornaments haven’t been cleaned since August which is rather alarming and using your logic in regards to flies, displays below par cleaning standards.
Out of 40-45 reviews I have given, only about 7 or 8 have been 1 or 2 stars. So for you to judge me based on giving locations honest feedback is of poor taste because let’s not forget the 30+ places I’ve given 5 stars to.
Finally, no one said your food is bad. For me it’s average, which is my opinion, which I am entitled to. You can disagree with it if you like. You did cater to our needs which I thanked you for, so service in that regard was good. However the fact is, the cleanliness...
Read moreAmazing friendly customer service, in fact it was like a traditional Indian service, given masala teas while we waited. I was informed by the owner that all spices used in tea, cooking and marination are grounded in-house. This I believe is a first in Leicestershire and from the tea itself gives you an indication of the high standards that Bharuchis adheres to. I was transported back to India while sipping tea in the typical Indian glasses. The tea is a Gujarati style not the Mumbai style cutting or the South Indian variant. We ordered the Bharuchi Special Grill and Lamb Biriyani. To the best of my knowledge no one in Leicester do these Bharuchi specialties like Dhaal ghosh and Naan ghosh which are weekend specials which sell so quick that by 4pm they can be sold out. The grill we had was really good, seekh kebabs to die for and chicken tikka and wings lovely. The spicey boiled whole egg was a novel idea and tasty.
Forget going anywhere for Biriyani this is the place what a 5 star London restaurant charges you for Biriyani you can get here, it’s that good. I doubt I can fully convey how good it was.
Javed the owner has fully researched the market and created a real niche in the Indian food market. The home style cooking you get because Javed’s wife does all the cooking.
After so many years Bharuch has finally come to...
Read moreAnother gem of an addition to Leicester's golden mile. Mouth watering, deliciously scrumptious and flavorful traditional home cooked authentic "Bharuchi" food. I dined in, indulging in the Kathyawadi (vegetarian) thali.
To takeaway the owner recommended their speciality;
*Bharuchi daal chawal & zardo (Friday special) *Fried pomfret *Garlic chilli prawns *Chicken lollipop *Bharuchi style chicken curry *Dum chicken biryani
Every morsel of food was finger licking and oozing with flavour. What makes this place really special is the owner himself, and his unique ability to make you genuinely feel so welcome.
I highly recommend you try this little gem of a place. Their menu boasts of a large selection of veg & non veg dishes.
If you are planning on eating in, I would advise to book in advance as seating is limited. The venues lack of space is compensated by the owner's excessively welcoming and lively character.
Eagerly looking forward to my next visit to Bharuchis...
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