Chicken Cottage — Restaurant in Great Britain

It’s been a while since I last went to this place to eat, and today I went back to see how the food and the service was like. UNFORTUNATELY the service and food was horrific. I had placed my order and stood to observe the staff and I could see them not paying attention to details when making the food for the customers. No one seemed to care about the standards of their service to the public. When leaving the establishment and heading back home I had noticed that something from my order was missing, I went back to receive my order that I had fully paid for and was chatting with the staff member at the till explaining that I hadn’t received a receipt for my order and that I was missing a burger. It took a while but i did manage to receive my order in full, he also promised me that he would make it right. Receiving the burger I had noticed at home that it was still not completed. That’s why I am writing this review. Chicken cottage is in my opinion not my choice of takeaway anymore for the rest of my life. I think they need to re-evaluate their purpose in our community and focus on huge...

Been there a few times and later stopped. The quantity of the chips is sparse, the boss will always ask you if you want small fries or large... hang on there is no such thing as small fries but a regular portion and a large one! Have been to a few chicken cottages and this one is the worse as you will get the a tiny handful worth of chips! Such a miserly place as they want you to get a larger portion which will be the equivalent of a regular portion you get elsewhere.

When I asked for ketchup with my chicken n chips meal the boss of the shop told me that they normally don't give this as it is only included if you buy a drink as well (I know this is untrue as have been to other outlets as well where you get it as default). He then handed out a single sachet as if he was doing me a favour... thanks a lot if you are reading this!!!

Even got reheated chicken pieces once! Have never been there again! Avoid such a...

Will be reporting this resteraunt to health standards. One of the scottish men working in there was brushing up the pavement outside the store, then started brushing inside the stoor and picking up some litter from inside the shop aswell WITHOUT gloves. And then straight after brushing and picking up litter, he went behind the counter and starting packing and serving food. No hands washed. No gloves worn. absolutely disgusting. Washing hands or wearing gloves while cleaning should be common sense and the norm. Even before covid this should just be standard, with covid this should be more hygenic. Sickening to see. Used to order from here weekly and have done so for many many years but after seeing this yesterday I will never be ordering from here again and would advice other not too aswell. You never know what else the staff have touched before preparing your food. Easily catch something from here to...