Duke Of York — Restaurant in Great Britain

I have been here before. Under the old management. And it was lovely. Today however, when I went with my mum and sister. It was awful. The barmaid was lovely. Can’t fault her at all. So this is not aimed at her... The landlady however leaves a lot to be desired... and another person sat in the bar told us that he’s surprised anybody was in the place with the way the staff were. Before anything had even happened. We didn’t really know what he meant. But now. We do! Firstly. I was sipping my drink. Meaning my coaster was on the table with no drink on it. When the landlady came over. Didn’t speak to any of us which is incredibly rude. Did not even look at me. And placed said coaster back where I had got it from. In a little pattern. In the centre of the table. Then walked off. So when I put my drink back down I placed it on the table. Not the coaster. As I was afraid I would be kicked out or put on a naughty step for disturbing her pretty pattern... at which point. She marched over. Put a coaster in front of me. Picked my drink up. Placed it onto the coaster. And said “the fact that they’re there is a bit of a clue”... at which point me and my family just stared at each other. Not quite believing how rude this person was. I was only no longer using the coaster. Because she removed it and put it into her beautiful pattern while I was drinking my drink! She also couldn’t quite contain her irritation at the fact that my sister was feeding her baby in the pub. Making comments about dirty wet wipes when she walked past. The wetwipe was in my sisters hand!!! Not on the floor or anywhere inappropriate! We didn’t hammer a nail into the wall and hang up a dirty cloth like a decoration. Or just wipe his face on her curtains! And then she picked a toy up from the floor that my nephew who is only six months had just accidentally dropped. And slamming it on the table. My sister said thank you and smiled. Even though it had been slammed. And the landlady completely blanked her. Turned her back. And walked off... she also came over and cleaned the table around where I was sat. Without speaking to me. Or apologising. Or even acknowledging that I was there. Just leant right over me and cleaned away. I do shower thank you. No need to fear I may contaminate your table... And I wasn’t eating or making a mess. She just randomly kept cleaning it. She’s a very rude individual. considering it was the Christmas lights switch on event. I had wondered why it was so quiet in there when we first arrived. But now I know why! It was pouring with rain and freezing. And everyone would rather be out in that waiting for Santa. Than sit in her pub with her!!

As I said. A man told us he was surprised anyone was sat in there. And we hadn’t known why he said it at first. But he also said “I’d be surprised if you are even allowed to fart in here!” Because. No paying with a card. No food after 2pm. No wetwipes. No drinks allowed on tables. But also. No moving the coasters to use them either it would seem. No babies accidentally dropping a toy. No sitting comfortably laughing at your mums joke either because today when I did. I got such a vile stare from the landlady. I felt like a naughty child!

So. If you do venture out to the place. Don’t laugh. Don’t smile. Hold your drink at all times because the coasters are for show. In patterns. And not to be used. But if you don’t use them. You’ll be in trouble! So just hold it for dear life. Don’t let your child accidentally drop anything. Don’t wipe a child’s face at any point. Wetwipes are offensive. Don’t sit near any furniture. Otherwise she will have to keep cleaning around you. And maybe even fumigate the area whilst you enjoy your pint. And for gods sake don’t look at her and smile. All you will get is a sarcastic rude comment. Or her back turned to you.

What a...

They've given me £7 when I asked for money back when the order cost over £17. Absolutely disgusted, cannot stress enough how useless customer service was. I've got work at 7pm so by the time the food comes I won't be able to eat it, hence why I preordered it for 5pm, so not only did i pay for something that I'm not getting, I've lost out on money and food money and customer service couldn't get a flying monkey about their customers . Told the 'Land lady' how angry, disgusted and disappointed I was And that it was ridiculous, still nothing was done for me, she told me the food is ready now and she's waiting for me to give her the okay to send the food, I said yes someone else in the house can have it but it wouldn't be me, she hung up on me on the phone And the order came in about 10 minutes The delivery driver apologised At this point I had already left for work on an empty stomach. A family member said that it was NOT worth the money effort and time for the food they'll got . Ordered no peas and it even said no peas on the container but in the actual meal there were peas. Couldn't even feed a child on the meat that was given and a very small portion of cabbage and carrots and 2 peices of broccoli. 4 roast potatoes, mash and a Yorkshire pudding with stuffing. I'd advise people not to order from here, don't even wast your time and effort as you will only be treated the same as me as they have admitted that they couldn't handle with the orders they were taking on, told them they shouldn't accept orders if they cannot handle it. And was told that I wouldn't know until I was in their position. I have worked in a takeaway for years so I know exactly what I should and...

Honestly the worst 'food' I've ever tried!

Roast Pork Chow Mein in a BBQ Sauce - £6.00 - the tinned spaghetti looking one just 🤢

Garlic Mushrooms - £3.24 - 5 microwaved mushrooms cold and rock hard

BBQ Chicken Wings £3.24 - undercooked and inedible

Big Jules Burger £6.24 - see photo...nuff said

Beef Curry Mild £5.50 - smells like minestrone soup and tastes worse with a pile of pepper to spice it up. Microwave rice stuck together

Mixed Kebab £5.88 - see photos, wouldnt even dare try it. How can you serve wedges of doner meat which is charcoal on the outside and squishy uncooked and cold on the inside?!?! Chicken is also burnt on the outside and raw inside. Disaster...