G41 Asian House — Restaurant in Great Britain

I really want to preface this with that I much prefer to support local businesses and do not like leaving negative reviews however there doesn't appear to be any way to leave feedback.

Firstly, the food here is delicious and I have never been disappointed in that aspect and strangely enough, the chips are phenomenal and I love them as a treat.

However, the service and takeaway service is awful. The last time we ordered takeaway they forgot the chips (I get it, it's chips however we ordered and paid for them and I think that's the second time this has happened, and I'm sure on a previous order a drink was forgotten).

We called straight away and asked them if they could send the chips to us and were told they couldn't as the drivers weren't their own drivers so they couldnt call them to redeliver. I totally get mistakes happen but if you only offer a "one shot" only delivery service you kind of need to get it right. We were told we could either receive a refund or add them next time, so we opted to add for next time.

Tonight we ordered online and wanted to amend the order slightly. We have called several times to try and catch them before the order leaves the restaurant but the phone has just rang out continuously. In the end my partner has driven over to the restaurant to amend the order in person (even thought we've paid for delivery).

As I say, the food is delicious and is the only reason I keep going back. I want to see them succeed, however they really really need to improve on their customer service and...

For dinner I ordered the chicken gyoza spicy ramen which I didn’t think was spicy at all and flavour of it was okay. My friend ordered the chicken and prawn tempura bento box which she said tasted like frozen chicken and was quite dry even with the sauce that was given with it. However the sides were better than the mains the spicy edamame tasted great and full of flavour. There seemed to be ongoing issues with takeaway orders that left the poor waitress being stressed as she was the only worker in at this time. This resulted in wait times being longer and atmosphere of the restaurant was quite tense. The waitress was lovely and could see she was trying her best to rectify the issues. Regardless of this I would come to the restaurant again to try...

I had an absolutely delightful experience at Wasabi with my brother and mum. We had booked a table for 3 at 7 which was waiting for us as we arrived. The waitress greeted us with a wonderful energy.

In total we ordered hot beef ramen, wasabi beef and katsu chicken bento, chicken gyoza, sweet tofu nigiri, and for dessert the green tea mochi. I tried a little of everything and was absolutely blown away by every item. Flavour bombs left right and centre. The portions were also very good (I would just have the ramen next time without a side).

Everything that came out of the kitchen had me second guessing my order, and the staff were exceptional the whole time.

I'll be back for sure, and will be recommending Wasabi to anyone who...