Pizza Go Go Kingswood — Restaurant in Great Britain

We used to order from here regularly and we haven't ordered for a while. We have recently placed 2 orders and both were terrible. The first order I called the store to complain because the pizza was burnt and the jalapeño bites were burnt to a cinder. The store manager answered the phone and insisted he had checked the order and it certainly wasn't burned. Very rude and arguementative. Always been good before so gave them a second chance plusPizza GoGo were offering a 20% discount through Just Eat. The website wasn't working correctly so I called the store directly and was answered with by the manager again. Who rudely told me that the 20% discount would incur charges for the website and store plus a £5 delivery charge etc etc. The order ended up costing an extra £5 ordering directly even though the store wouldn't have to pay a commission to Just Eat, I have a copy of the receipt and screen shot of the Just Eat shopping basket to prove this. Anyway, once again the order was delivered burnt to a cinder. I didn't contact the store again as the manager is so rude but I would 100% not recommend Pizza GoGo!! I was also told by the manager that they don't accept card payments although they do through their own website and...

I must say worst customer service I ever received😠 Received a brochure yesterday and one of the deals was “ any pizza any size for £9,99 “ collection or delivery, Monday-Thursday. placed order over the phone for delivery, 15 min wait, waited 45min and nothing, called them again and the man I spoke to (very rude) said no we don’t deliver it for that price he asked extra £8 for delivery, explained to him that the brochure that I received yesterday says it’s free, he said no it doesn’t and if you come to shop and show it to me I’ll give pizza for free, went in and proved it then he had the courage to say that we now have new ones out, I kept saying that I received it yesterday and that is not my problem that you have new ones so I want pizza for free as you promised, he said no and I don’t care that you have the old menu I could not believe my ears the way they treat customers, he made go there just to say no and for what, one pizza!! Wonder why they...

Pizza was good but shame about the delivery driver. We live in a block of flats, he phoned to say he was outside, my mum asked him which entrance and he responded which one he was at. She went there, he wasn’t there, she walked around the block of flats to each entrance but couldn’t find him. He then phoned her again and started screaming at her down the phone. He then located us and started shouting at her in the corridor questioning where she went. He didn’t buzz the door to get in, but then questioned why he didn’t buzz him in (which we cannot do unless he presses our flat number). We also put on the app which entrance was closest to our flat which was...