Pizza Time — Restaurant in Great Britain

Not our first order with Pizza Time as you can’t fault the pizza, always cooked really well and is very reasonably priced, but this time we had a mix up with the order which should have been easily resolved, but unfortunately wasn’t. Instead of 2 cheese garlic pizzas we received 2 cheese & tomato pizzas. Phoned up to let them know but I was greeted with the worst customer service! The phone was answered with a very fed up sounding ‘allo’, so I had to double check I’d actually phoned the right place and not someone’s personal mobile. And then we were completely fobbed off and told we were wrong and we had received the right order. I know the difference between garlic pizza and cheese & tomato pizza. So we didn’t get the garlic bread in the end but the main point of this is that customer service is everything when you’re a smaller restaurant competing against the larger chains and we didn’t receive any whatsoever! Really disappointed. So whoever answered the phone on Saturday 9th April at 5pm, you’ve just...

Had the best service from Pizza Time last night, I had rang a few days prior as I don’t eat cheese, I’m always so jealous watching my friends eat pizza as it looks so good, so I called to see if they could make me a pizza without cheese, the man on the phone was so friendly and helpful and said of course we can! So Saturday night for the for the first time ever at 40 years old I ordered my first pizza!! It was AMAZING!! I have found a new love in cheese less pizza 🤣 I had the Mexican heat pizza, it was so spicy and full of flavour, cooked to perfection and turned up hot and fresh! Thank you Pizza time for my first experience, it won’t be my last!! My husband always orders from you and says that your pizzas are the best he has had, looking forward to our next...

I jave never had a single issue with Pizza Time. Infact, I jave found the complete opposite.

The pizzas a very tasty, non greasy and come with excellent service. The staff are always friendly and helpful.

Since finding this place, I haven't gone to another pizza establishment for the past 4 years.....Pizza Time, all the time!

Keep up the good work....as its sunday, ill be having me some Pizza Time...