Rajastan Royal — Restaurant in Great Britain

Ordered from here yesterday as it was recommended by friend and family so we thought we'd give it a go and do our bit in supporting local business. The staff were very polite on phone, food arrived in good time but that was about it really, the quality of our order sadly left us disappointed, we ordered Bhuna and Dansak ( both chicken) it appeared that the chef maybe had just opened a tin of tomatoes and poured it into a curry mix, no idea why this was (maybe because of lack of stock?) The onion bahji's we ordered were way over-cooked and were difficult to eat and left a burnt taste in your mouth, the naan breads(pashwari and keema), saag alloo and pilau rice were all ok. This all came to just under £30 which would have been ok had the main dishes we ordered been palatable, sad really as they are local to us (literally 4 mins walk away) my wife left hers I tried to eat most of mine but the lack of taste apart from tomato proved to be too much come the end and I binned half of it, shame really as I hate to waste food, I wont be trying here again due to the fact that I cant face to waste £30 on a meal I might not eat. I gave 2 stars due to the fact they were very polite and maybe they were running out of stock due to current climate🤷🏽‍♂️ and did their best🤷🏽‍♂️ as their recommendation from people I know put them in good stead, everywhere else we order our favourite curry from have more or less delivered on the flavour/heat of the dish we recognise, this one sadly didn't, sorry guys 😔

20th June 2021 Tried here again today. I thought they deserved a 2nd chance because of the lockdown as i was told they had received an award recently, sadly no change, curry was not very flavour full, ok on heat just really heavy on tomatoes and bland, we had Chicken chat, Chicken Dansak and Chicken Bhuna all of these lacked in flavour, the chicken was nicely cooked tho, the onion bhaji, and Nann bread both pashwari and keema...

I ordered for the first time after Reading on the news that this place has won an award for the best Indian takeaway in South-West region and this was the only reason I ordered from them. However, the expectations of the best were not met. Not only did they mess up one of the dish (out of 2) but it was swimming in oil (attached picture). I ordered tikka Makhani but the dish I received was not Makhani. The taste was average filled with lots of onion, few bits of chicken and nothing else. My partner order tikka biryani but the taste was average and def not the best. If this was from any of the places I normally order, I would have returned the dish. But since I live 20 mins drive from them I left it. One thing is for sure: I would never oder from...

I’ve have ordered from here a few times and never had an issue until tonight. Our food arrived 30 mins later than the 1 and half hour originally stated so waited 2 hours and the food was cold and when I say cold I mean clearly sat in a car with other deliveries for a long time. So my wife called to discuss this with the branch and was greeted by aload of abuse and rudeness from the member of staff. Absolutely disgusting manners. He told my wife she was lying as the food couldn’t be cold. Refused to give a refund and said we because we ordered from JUST EAT that they owe us the money as they have our money and not them. So all in all the WORST curry I’ve had as didn’t eat it as was stone cold and the WORST customer service I’ve...