Tavus Lounge & Grill Brighton — Restaurant in Great Britain

I'm not sure where to start with this review. Last night we went to Aydo for the first time, as foodies we thought we'd try a new restaurant. It was my friends birthday, upon arrival we the first thing we noticed was the loud karaoke type singer in the restaurant, our first thoughts were " we hope we don't get a table right next to that "

We were taken to our table by a waiter that wasn't particularly friendly, ordered our food. Our sharing platter starter for 2 arrived and we started to eat it . Suddenly the waiter came over and said " this is not yours" and wanted to take it off us. No apology just very aggressive. We said as we had started it we would eat it.

We ordered 2 drinks which never arrived, getting the attention of a waiter was practically impossible.

Next came our main , meatballs and I had lamb shank and grilled vegetables as a side. We started to eat it even tried each others as it was completely tasteless , fatty lamb and just inedible, and my friends meatballs were the same no taste, it tasted like something at a carvery that had been under hot lights for the day. We just could not eat any more.

We called over our less than friendly waiter told him this food was really not nice. He didn't respond he simply said " finished" took the plates away and left us sitting there not having a clue how they planned to rectify this.

At this point we just wanted to get out of the place, the next table to us their child was screaming between that and the karaoke singer it had become unbearablly uncomfortable .

I called the waiter back and said I'd like the bill we wish to leave and that we are not wanting to pay for the main course but we're happy to pay for the starter and drink we had. He snapped back at me and said " "I know I took that off the bill and also lamb shanks is our most popular dish everyone loves it" why was that not mentioned at the point of the complaint we were just left sitting there, he made us feel so uncomfortable the level of customer service was the worst I have ever experienced.

We usually frequent good quality restaurants where the food is excellent and only good reviews are left, so to experience this was a bit of a shock .

I think the clue in how this was going to be was on the initial phone call prior to our visit, my friend called up as we don't drink alcohol and they don't cater for us in the non alcoholic section so she asked if she could bring her own bottle of non alcoholic fizz and pay the restaurant a corkage they were very rude and said no! We had to cheers my friends birthday with a tonic water in a champagne glass which wasn't quite the same.

Absolutely will not recommend this terrible place to anyone and actually giving 1 star is...

I planned my boyfriend’s birthday at this restaurant and specifically requested a gluten-free dessert for the celebration. Since they didn’t have gluten-free cakes on the menu, we agreed on gluten-free ice cream when I called ahead.

To start, the interior design was lovely, and they decorated the table with balloons, which was a nice touch. The service was decent at first, and we appreciated those efforts. Since it was a quiet Monday night, we were the only customers there. However, the staff spent most of the time chatting among themselves and eating on the side and they didn't notice us when we wanted to order additional drinks even though we were the only customers!! This lack of attentiveness felt unprofessional.

After our meal, we waited for the birthday dessert, but instead, they brought us the bill. They completely forgot about the celebration, which ruined the entire evening. It was extremely disappointing to see how little they cared about making this special occasion memorable. When I brought it up, one of the staff members rudely told me I should’ve ordered the ice cream directly from the menu, even though we had already discussed it in advance.

The guy who brought us a takeaway box was polite and tried to make up for the situation, but the other staff left a bad impression. This experience was incredibly frustrating, and I wouldn’t recommend hosting any events here. Birthdays are special and happen only once a year—this one will never happen again, and they completely missed the mark.

On a separate note, the bread served with the hummus smelled bad, which was unpleasant and surprising. Additionally, I was disappointed that the sea bass didn’t come with rice, even though other dishes like the kebab did.

Businesses that lack good service like this...

I may have gone on the wrong day as reading other reviews I do not feel this place wowed me like it has others. I’ve been to a couple of Turkish restaurants lately and as this one was by far the most expensive, I expected a lot better. The atmosphere was nice but very loud and friends and I had gone for a catch up and I went home with a sore throat and headache from shouting, although we did choose a Friday night, so our fault. I shared with a friend the Padron peppers and Mucver. The Mucver was nice, but not a lot for £8. The peppers were just peppers grilled, no seasoning other salt(to be fair it does say this on the menu), very boring for £5.50. For main I had the halloumi chicken shish, which came out with just halloumi chicken and rice and bit of salad. I have had nicer from the kebab shop for half the price. In the other Turkish restaurants, the chicken shish had come with dips/sauces and bread. I had to ask for some mint yogurt in the end as the chicken was so dry and bland and me ans my friend, who had the same, could work out where the halloumi was. The balloon bread that I was so looking forward to was again dry. One of my friends had the fillet sea bass and really enjoyed it and another one had baked aubergine which she said was nice. We ordered 2 desserts to share but only one came, they did give us about 10 spoons to share. This may have been communication break down. The service was really good, but due to it being very loud we could not hear the sever and they struggled to hear us. I’m sad to say that I probably would not go back. For 4 people, 2 diet cokes (& tap water)3 starters, 4 mains and one dessert it came to £160! I’m sad to say I probably...