Bonito Grill Harlow — Restaurant in Harlow

Me, my boyfriend and a group of his friends visited this establishment this evening, for a nice tasty kebab and chicken. To all of our dismay, while our expectations werent by any means high, this reached a record new low. To begin with, we were greeted by staff behind the counter lacking hairnets or any kind of hygiene equipment or ppe. we even saw a man grab meat with his bare hands which irked our stomachs at sight. After retrieving our food, to my boyfriends 'shock and horror' - quoted from him, he had found many hairs sticking out of the already pink chicken. To his friends dismay, the burger was 'Far to battery' and much more batter than meat 'A Hollow shell of his expectation'. The staff behind the counter had a strange atmosphere to them, with what I believe to be workplace bullying, even going as far as to shoving one of their colleagues. We then finished of our meals, and ventured outside, only to find it had an unlikely hygiene rating of 5 stars. We stood there in astonishment as this was no five star rating in our books. Smelt fishy. We felt it our duty to write a review of this restaurant in question to avoid future disappointment of unsuspecting souls. However upon searching on Google, bonito grill still seemed to be under the alias of 'tastey grill' until we finally found the right one. I can assure you this food was neither bonito or...

Do not order from this place. As far as I’m aware the building in which their shop was based was bought by Harlow Council and has been earmarked for demolition. All the businesses and tenants in the building have been shut down and evicted. This business however still shows itself as operating out of the building, sometimes trading under the name Tasty Grill Express on apps like Just Eat. They make no effort to get your order right and there is no way to contact them to complain. They’re relying on customers eating whatever they deliver, usually a simple box of chicken and chips, and not appealing for a refund, even when the price they’ve paid for what they’ve wanted is much more than the cost of what they’ve delivered. What’s worse is that we don’t know who is making the food they’re delivering and where it is being made, so food hygiene is a big issue. If you see this company this trading on any apps, whether that is under the name Bonito Grill or Tasty Grill Express, please leave a bad review and report them. Please also report them to Harlow Council for continuing to trade from a building they have recently acquired. Such a shame as this was once actually a very good place to order from. Unfortunately they are now being very dishonest and are...

Usually a decent meal, but only really when collecting in-store. Chips are delicious, probably the best from any kebab shop in Harlow. chicken wrap and burgers are very nice. Sometimes the lettuce makes it a little soggy, but never tastes bad. Best to avoid ordering for delivery though, they put the food in a paper bag and then in a plastic one after. Heat from the food makes condensation build up in the bag and everything turns soggy and nasty if they take a while to deliver. It goes from decent to disgusting very fast, the paper bag within the outer plastic one fell apart into pieces last time I ordered from them because of all the condensation. All the food was wet and just unpleasant to eat. Just a word of advice to the restaurant, maybe ditch the plastic bags and just double up on the paper ones instead? Better for the planet and way better for your quality of food.

4/5 if collected in-store 2/5 when delivered,...