I just have to come on and tell you about our visit at Toby Carvery (Edinburgh Gate, Harlow) yesterday. We visited yesterday with our family for a special birthday. My son has Coeliac Disease so as usual I went full mumma bear asking lots of questions about the food, what was safe for him etc. I was absolutely blown away with Charlotte, our waitress, she was fabulous. Her knowledge and attentiveness was good standard. She never once made me feel I was being an inconvenience. Shes obviously had some amazing training but has also got the personality and care to love her job and helping others. She organised for his veg, potatoes and Gravy to be freshly cooked/prepared and brought out just for her him. She gave me details of how the meat was prepared and served so I could feel confident in its safety for him. When it came to pudding she went and took photos of the ingredients for some of the ice cream elements so that I could feel confident for him that he could have a safe meal. Where the meat is cut up, the Yorkshire puddings are also stored. This presented a worry for us but when I mentioned it they went and got fresh meat and a freshly washed plate. Absolutely brilliant!! I've waited 24hrs before posting to make sure we've had no reaction and all good!!