Domino's Pizza - Fleet — Restaurant in Hart

Ordered a collection on a Sunday night and was told 10-14 mins on the phone/app. Got there after 15 mins and the screen said the pizza was ready, so far so good. Unfortunately from here it went down hill, despite being stood against the counter for 9 mins nobody acknowledged me or would make eye contact. One girl was making boxes, another came and took multiple phonecalls in front of me, one employee was in the back on his phone but nobody wanted to serve me. It was one delivery driver who noticed (as another customer had walked in by now) who politely came over and ask how he could help (nice chap, this isn’t on him at all). He proceeded to hand me the pizza which had now been on the shelf for 10 mins. Got home, obviously cold. Emailed head office about this and got a very standard corporate response and an offer of a voucher, which ironically would cost more than the offer I used on Sunday and would make them more money. Total failing from store to corporate Sodha and CO and no real concern as long as the wheels of...

Placed on hold for 25 minutes after calling for missing items. Called back using my wife’s phone (as mine was still on hold) after 10 minutes and was told they were waiting for a manager. I asked if I should wait a little longer and they said yes. Called back again using my wife’s phone after 25 minutes and was told they were too busy to respond, I asked why they did not tell me this so I wouldn’t have wasted the best part of half an hour of my Saturday night waiting, and potentially longer had I not have called back again and they hung up on me. After 25 minutes. The worst...

I made an order at 7h30 and I was waiting for my delivery more than 2 hours. i tried to call and no one picked up the phone. I love Dominos and I never had problems. When the delivery guy arrived he said "I'm sorry, it's being ridiculous" I said to him with a the respect "yes, it's being more than 2 hours" and he said to me "but tonight people should be having nice dinners not dominos" I order even if it's a special occasion or not and this answer from him was just ridiculous. From 1 to 10 this day was less than 1.

Thank you, hope heard from someone soon...