Went for a late breakfast today,was seated and within seconds was approached asking did we want to order any drinks,we stated that we would like few minutes to actually look at the menu! We placed our order for food and drinks. Our drinks order was brought out to us and then our food was out. Food was beautiful,very nicely presented too and hot!! However we do feel that some of the staff lacked somewhat in their communication skills. Not much in the way of manners and at no point was we asked if our food was ok,basic skills really. Felt a little uncomfortable in the respect that there was at least 5/6 members of staff just stood about. We had barely put our knives and forks down when we were approached by a member of staff who said you finished? Then took our plates. The table next to us was somewhat a little close for comfort and the two ladies had their food brought out,one of which had pancakes with nutella on. As I have a severe nut allergy I became very mindful of this and my daughter got the bill so we could leave immediately!! I did not put my mask on to leave as I could feel my lips start to tingle and needed to get outside in the air and take the appropriate medication . We did not have the time to approach any management due to myself needing to be out in the air. Overall a lovely place to visit,and this would not put us off visiting again. Beautifully decorated, very clean and tidy. Food prep area was clean,the coffee bar looked of a very expensive product and the coffee tasted fantastic. Before anyone jumps all over this post,I have set up bars and restaurants myself,I'm fully aware of food and hygiene standards,training and well being of staff. I even read the posts on fleet people page whilst this establishment was being set up,and people were unkind. My review is not meant to be malicious or hurtful in anyway,just bringing awareness. So yes I will visit again and look forward to trying out many more of the delicious foods on...
Read moreWe went on a busy Sunday morning.
It took 45 minutes for our food to be served. I appreciate during busy times service is slower, but the greeter/wait staff should have managed our expectations. While waiting, no one came to ask if we wanted more drinks.
After we made our order we were then asked to move table so they could fit a larger group by putting tables together. We didn't want to be obnoxious by refusing, but we were moved to a table by the toilets and the toddler play area.
Lack of attention from staff meant we had to go to the counter to get our bill.
And because we had moved tables, they didn't know what our order was. So we had to itemise it for them.
Generally I think these issues were caused because the management did not have enough staff on. Didn't want to complain as it's not the waitresses fault and she was doing her best.
For some reason they put fruit on the plate with savoury breakfast food. Even if you move it your food gets the sweet taste of pineapple/melon. Maybe just serve a portion of fruit in its own plate/bowl?
The food is not worth the price. Eg £12 for two waffles. There's a good amount of fruit on the plate, but it's still too much for prepackaged waffles that are just reheated. The breakfast was ok, but again it's pretty expensive and nothing special to justify the price.
There are other cafes near by, and will be using...
Read moreI recently had the pleasure of dining at this lovely restaurant and was blown away by the quality of the food and the exceptional service. From the moment I walked in, I was greeted warmly by the staff and made to feel right at home.
The menu offered a great selection of dishes, ranging from classic breakfast items to more elaborate lunch and dinner options. I opted for the avocado toast with poached eggs, which was absolutely delicious. The avocado was perfectly ripe and the eggs were cooked to perfection. The coffee was also excellent, with a rich and robust flavor.
The atmosphere of the restaurant was cozy and inviting, with plenty of natural light and comfortable seating. The staff were attentive and friendly, making sure that I had everything I needed throughout my meal.
Overall, I would highly recommend this restaurant to anyone looking for a great meal in a welcoming and comfortable environment. The food and service were both exceptional, and I can't wait to go back and try more...
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