The Heroes, Waterlooville — Restaurant in Havant

Been going to this pub for years because the live entertainment is really good. Went there tonight for a few drinks with a friend and the old woman with blonde hair, glasses and tattoos was so rude! We went to the side bar which was totally empty, ordered our drinks and started enjoying our night. She rudely interrupted and said the bar would be getting busy, to which I replied I know, it’s not my first time here and we would move when it happens. She then aggressively said she would get the manager to move me away from the bar when there was no need. This caused further issues between myself and the barmaid. I very strongly suggest not to hire people like this at an establishment where dealing with customers is your main job. Her people skills are non-existent and is enough to put anyone off from coming back. Rude, obnoxious and self-entitled are the perfect words to...

The Heroes is an easily accessible pub with a car park in front, free to clientele. It has good quality beers at a reasonable price Monday to Friday from 10 am until 6 pm . They also do very good meals from about 12 noon until 2pm, much better quality than the local Wetherspoons and arrives at your table properly cooked on a warm plate. They also do i a very good roast dinner on Sundays. It is a drinking mans pub still in the old fashioned sense run by an old and bold Manager of many years standing who still values the old fashioned sense of how a public house should be run for his customers.There is live music /bands and karaoke so well worth a visit. His staff are also very capable and do their...

It is a shame that management does not care about customer experience and are very disinterested and unhelpful. Since when does one have to register their vehicle when spending money in the pub? Desperate? Received a parking ticket for 15 minutes in the car park, picking up my partner who was there with mates. When approached for help, the manager advised that there is nothing she can do to help, as even she get parking tickets. Seriously, who signed the contract and appointed the parking firm?? We certainly will not be going the Heroes ever again! They do not deserve...