KFC Borehamwood - Shenley Road — Restaurant in Hertsmere

KFC delivered a meal I had NOT ordered & left it outside my door. They did not ring nor knock - just left it! I found it by accident when I went to the car. I rang the KFC No on the bag 4 times & got an automated system that would not let me speak to human being each time - just played a recorded message referring me to their app & then cut off. I rang the Customer's No & there was no response! I rang the local shop & with some difficulty got them to grasp that I had a delivery in error. They would NOT put me through to the Manager despite repeated requests, they would not say what to do with the sealed KFC bag, simply saying that "that the delivery company will sort it out" How I do not know because they do not have my address - I am left with the strong impression that they simply do not care. I feel sorry for their Customer who has prepaid £11.17p & is probably still waiting for their meal. Also if this is an example of KFCs Customer Care they can forget me as a customer & I used to like their chicken!! This KFC delivery is...

KFC Borehamwood, Keep away if you want chicken or a normal service. Ordered a Variety meal from KFC Borehamwood, was not told we would have to wait and then after waiting 15 mins was then told it would not be ready for another 10 mins, as they were to busy serving Deliveroo and Uber eats customers ahead of people in the shop which was why they had no chicken left, then a staff member came out with a big grin on his face to deal with the problem, who thought it was a bi of a joke, very unprofessional run by children with no customer service puts KFC name to shame, manager Ramesh and staff who should be retrained or sacked didn't care about customers and the childish staff needs training on how to deal and run a KFC which us and other customers were cancelling our orders as we had enough waiting for chicken to be made and was like they are doing us the favor for them being badly organised and the problems they made, went across the road and got German Doner for the family which took 5...

The worst KFC or restaurant I have attended in the UK, surprised they even have a hygiene rating. You walk into the store to meet a dirty filthy table and the staff refuse to clean the table and tell you to “clean it yourself” that’s the first ick. The second ick is the sheer state and quality of their chicken and chips. Undercooked hard chips with burnt wings that have no meat on them. We gave them back to the workers for a replacement and they kissed their teeth at us. We were repulsed at this service, the next pieces of chicken they gave us were even worse so we packed our bags and left the food on the dirty table and left. Would give 0 stars if I could. Their service is a zero and terrible, their food will make you want to never eat KFC again. Untrustworthy restaurant, terrible service, too repulsive to take a picture of the food so left them to it. Do not go to KFC Borehamwood. Poor management of...