Cafe Torte — Restaurant in Hinckley and Bosworth

There's a few cafes in the area and this one is at the lower end and not near the quality of Jasper's. Today I queued for 30 minutes for a coffee and sausage roll when there were only 2 customers ahead of me. The staff were very pedestrian in relation to service - I dont think they are helped by their layout with coffee cups being away from the machine and such like but there didn't seem any acknowledgement that there was a substantial delay for customers and others besides myself in the queue were discussing it. Sausage roll was terrible and flaccid - I don't know how they make a sausage roll taste bad and the coffee was watery.

They were also applying hand sanitiser to their disposable gloves. I dont know the legitimacy of that in terms of hygiene, but it just grosses me out. Maybe...

We called in to this place yesterday in the hope of getting lunch. The place was empty....never a good sign! We requested two Gluten free toasties,one with a request to change the onion for cucumber. The man serving was so rude at this minor request. Stating no changes were allowed, in case they got busy!!! Despite explaining re digestive problems with onions, he rudely refused. We left and found a lovely warm welcoming,albeit busy cafe at a local antique place. Avoid this shabby rude place at all costs and please send staff on customer relations...

Took the family today, and still a very limited takeaway only menu available. Hot sausage roll was not nice at all. I wasn't allowed to take my son to the toilet as it was closed, which seems odd as it's a single cubicle so surely social distancing isn't a problem. Maybe cleaning it is too much effort? Had to walk my son to the public toilets instead, and when I returned they hadn't even bothered taking the rest of the food order that was not ready out to my family, it was just left on the counter to go cold. Shame for such a...