Boom Battle Bar Ipswich — Restaurant in Ipswich

England Womens World Cup QF turned off in the 85min by management. Shocking behaviour by management at Boom Battle bar who have the benefit of multi screens but still made the decision to switch off the England Womens world cup QF which was being enjoyed by families that included young girls. Saturday 12th August, Arsenal were playing on the big screen in the main area of the bar whilst the England Womens team were in a tense world cup QF leading 2-1 with 5min to play on the smaller screens in another area of the bar. The bar was not busy or overcrowded and there was plenty of space around the arsenal game in front of the main gigantic screen. A small group of men entered the bar at 85min into the Womens game and requested the whole bar should play the Arsenal game. The management agreed and switched off the Womens world cup QF. The male member of staff who made this decision was then confronted by disgruntled fathers and mothers who were enjoying the football with their families. The manager clearly made the wrong desicion but would not retract it and left all the screens on the Arsenal game. His defence was that he must go with the majority........ why pay for multi screen installation if you have to go with the majority? i thought this is the reason bars have multi screen? why not tell the small group of men that just arrived to use the space around the main screen to watch the Arsenal game? he was clearly in the wrong and everyone could see it... apart from him. he did'nt have the courage to change his decision and i informed him that i would not be returning to this chain of bars again. He was'nt to concerned. more customer relations training required in...

First of all customer service in this place is awful. I was waiting at the bar to order for about 20mins and it wasn’t busy whatsoever. Barely the place had people in, it’s was mid noon. I was the only one waiting to order. staff didn’t bother or cared for customer waiting. 2 ladies were on shit one was actually busy making cocktails. The other staff was just pretending to be busy. The second bad experience is that another customer came to the bar to order after me and the lazy staff took their order before me. Ignoring that fact I was waiting for quiet sometime. Third disappointment is that while waiting few other people were going in and out the bar after filling their pints of beer. So I could not tell if they were staff on shift cause but if that’s was case its a mess. Having staff drinking during their shifts at the bar then how would you expect them to have proper customer service or serve drinks. Last thing you want some tipsy staff making you the worst cocktail ever. Anyway music is too loud and dirty tables full of sticky alcohol smell obviously staff is busy so can’t clean tables for their customers. Avoid this place if you value good service for quality time with...

This place is so fun! My group only did axe throwing but there was so much cool stuff to do I'm sad we didn't have time. The cocktails were delicious as well and the table we got to sit at was a working swing set too! However the food completely let us down. First off the menu was wrong, it said they serve cauliflower wings but our server/bartender said they don't serve them at all, next was the vegan jackfruit "nachos" and I hesitate to call them nachos because its literally just overcooked jackfruit in BBQ sauce, that it. No vegan cheese, no salsa, and no guacamole. However the menu (once again being wrong) says they do have vegan cheese, but our server told use they don't at all. I mean thank good we didn't order over there website! I will say though the curly fries are delicious and I would definitely recommend them. Over all I would definitely recommend this place if all you want to do is play games and have some drinks, but...