Burger King — Restaurant in Ipswich

So much potential but it isn’t reached. Chips were soft with no crisp to them and no salt, and overall were unpleasant to eat. Nuggets taste ok but the batter was soft and chicken slightly mushy so texturally needs some work. Burgers are quite nice but overpriced for what they are. I think the burgers are similar quality to mcdonald’s so I’m not sure why they are double the price. I ate all my order and it was fine, but I wouldn’t order again. You can get much nicer burgers from other places for the same price, or similar burgers from Mcdonald’s which is half the price. The only positive thing I can say about burger king is the menu options - I appreciate that they offer lots of different sides, it’s just a shame that those sides don’t seem to be made very well. If the prices were lower and the food was actually crispy, I would probably be a fan but unfortunately I can’t see either of...

Only 2 cars in front but took 15 mins to order and get food. The whopper with new recipe is much better quality especially, just the bread alone is a huge improvement. Lost me as a customer years ago as quality and value for money was so poor but they might be winning me back now the quality has gone back up. There are so many burger places now a days they need to get their old customers back and new. Both this branch and the copdock one is very empty. I think that speaks volumes. Never see an empty competitor. Really not happy paying 30p for mayo . Was told it was a plastic tax so that’s why they have to now charge ( they have changed from package to some small pots, definitely doesn’t cost 30p ) . Obviously go back to the mayo packets like the ketchup. You need to listen to customers feedback to...

Although the staff were friendly and polite, It was a long wait time and the restaurant was pretty much empty. I had a standard order but somehow people who came in and ordered after me, got their orders first. Was told the delay was with the onion rings because no one was putting them in to cook till last min and took literally 2 mins to cook, then got my order so pretty much was waiting a while for someone to just put them in to cook. Was given the wrong drink. Was served on a tray when it was a take away. The person making the burgers had rings on and I saw no hair nets and I saw them touch themselves and then go back to touching the food they were making. Definitely wasn’t fast food took 20 nearly 30mins and the restaurant had like 2 tables sat at, rest was empty. Definitely wouldn’t...