I wasn't sure what I wanted to drink so a very friendly gentleman named Gui and his wonderful colleague Zarin recommended an iced latte. I've never had one of those before so I went with their recommendations and tried one. I honestly was impressed, I can't believe what I'd been missing over the years, Gui then asked me to try with some syrup, I chose vanilla and was even more taken aback. Gui and Zarin were so friendly and polite and gave the impression it was not just a job to them, excellent customer service and for me a great...
   Read moreVery rude member of staff I asked twice for takeaway cups , when I was given pot dine in cups, I reminder her I Wanted takeaway she responded with can you hear with those headphones on poured my coffee in to takeaway cups then purposely put them at the other end be of the counter , with a very rude smile moved on to the other customer. When you arrive back from Holiday with lots of cases and children the last thing you need is an awkward coffee person making your day harder very rude would...
   Read moreFirst time at London and Leeds airport and certainly not the last thanks to Jez and Zarin at the Ritazza who were so helpful! I had a long wait and had to stay at most of the night to the airport. Jez and Zarin were a great support helping me not to stress. And they saved my life because I didn't have a charger suitable for UK plugs for my Mac. But thanks to them I was able to work and use internet during this long wait. So thank you a thousand times Jez and Zarin â€ïžâ€ïžâ€ïž. ...
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