Just sat close to this cafe and witnessed the most awful customer service. Two ladies about to enter the cafe, which had one customer inside. They were told rudely by an assistant, who was filling the fridge, that they couldn’t just sit inside without ordering something. She hadn’t even asked them if they would like anything! They had planned on ordering coffee and after further rudeness and lots of eye rolling from the member of staff they decided to go back and find another cafe. After they left, the assistant looked at me then rolled her eyes again towards them clearly expecting me to empathise with her and I explained that actually it was her that was rude but all I got was more eye rolling and shrugs to me. This assistant really needs a training session in customer service! She then went on to wipe down tables in the empty cafe and then sit chatting to airport staff. She had one customer in the hour or so we...
Read moreAbsolutely shocking level of customer service received at 8:30am on the 16th of October, so unbelievably poor we went somewhere else. The person working there needs to take a lesson in how to serve customers and how to be polite.
Partner in a wheel chair due to recent injury and went to park her at a table where some of our friends were sat (who had already got their drinks). Before I even had chance to sort myself out, the member of staff who was serving wheeled round and blared at us, "you can't stop there we aren't a waiting room". We fully intended to place an order, but her nature and complete lack of care at the fact I was trying to sort myself and my wheelchair bound partner out, made us just walk out.
I really don't think that I have ever received such an awful first contact in all my life. There is a way to address people and the member of staff working there had absolutely no idea what's right in the...
Read moreIf you're looking for an exceptional barista, look out for Binny! I had the pleasure of visiting Camden food recently and was blown away by his skills and friendly demeanor.
Not only did Binny make me the perfect cup of coffee, but he also took the time to chat with me and make me feel welcome. His attention to detail in crafting my drink was impressive, and he clearly has a passion for his craft.
But Binnny's talents don't end there - he also creates beautiful latte art that is almost too pretty to drink! Watching him work was a true joy, and his positive attitude and friendly smile made my day.
Overall, I can't recommend Binny enough. Whether you're looking for an expertly crafted coffee or just a friendly chat, Binny is the barista for you. He truly goes above and beyond to make his customers feel welcome and appreciated.
An absolute credit...
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