Cook House Bar & Kitchen — Restaurant in Leeds

The Cook House has been open for just over a year, and I have made multiple visits during this time.

The establishment is beautifully designed and well-maintained, featuring a lovely terrace area that overlooks the grounds and provides outdoor seating.

While I find the food enjoyable, I believe it could be considered somewhat overpriced. I have encountered inconsistencies with the menu; the quality and composition of the dishes can vary significantly depending on the chef on duty and the time of preparation.

Additionally, I have experienced concerns with portion sizes. On one occasion, I ordered a steak that arrived cold and was accompanied by only nine chips. While I still enjoyed the meal, I feel the portion was inadequate given the £20 price point. Moreover, the menu changes frequently, which can leave returning customers disappointed if they are hoping to order their favorite dishes, which may not only be unavailable but could also come with a higher price tag.

The bar is well-stocked, and the staff are responsive. The drinks are priced at a premium, which I find fair considering the quality of the venue. However, I was disappointed to discover that all the cocktails are pre-mixed and served from a bottle. Given the extensive selection of spirits available, I believe offering freshly made cocktails would enhance the overall experience.

The majority of the staff are polite and friendly, although I have noticed disparities in workload. For instance, I observed a manager engaging with patrons for extended periods while the remaining floor staff appeared to be overwhelmed with their responsibilities.

Furthermore, I have concerns regarding staff working prolonged shifts. It seems some employees are opening the venue with less than 11 hours between shifts, which raises legal and ethical issues.

Having worked in the service industry for over a decade, I feel compelled to express that these shortcomings overshadow the otherwise appealing menu and the warm atmosphere of this...

Discovering this Hidden Gem!

Nestled away from the hustle and bustle of the city, Cookhouse Bar & Kitchen is a delightful little haven that promises a warm welcome and a memorable dining experience. Whether you're catching up with friends or simply looking for a quiet spot to unwind, this charming establishment is the perfect choice for a tasty breakfast, a light lunch or evening meal.

As you step inside, the inviting atmosphere envelops you. The decor is nothing short of immaculate, with thoughtful touches that create a cozy yet stylish vibe. One of the standout features is the real open fire, crackling away and adding to the overall warmth of the space. It’s the kind of place where you can easily lose track of time, engrossed in conversation while enjoying the delightful surroundings.

What truly sets Cookhouse apart is its staff. Super friendly and attentive, they ensure that your experience is nothing short of excellent. No request is too much trouble for the staff, which makes you feel right at home. During my visit, we indulged in a selection of mains and puddings, and I must say, the Steak and Ale pie was the star of the show! Rich, hearty, and bursting with flavour, it’s a dish that will leave you dreaming about your next visit.

As we savoured our meal, I couldn’t help but think about the warmer months ahead. Cookhouse boasts a fantastic outdoor seating area, perfect for enjoying al fresco dining with friends. Picture this: a sunny afternoon, laughter in the air, and delicious food at your fingertips. It’s an experience I’m eagerly anticipating as summer approaches.

The Cookhouse Bar & Kitchen is more than just a Bar & Restaurant; it’s a hidden gem with exceptional service, it’s a place I can’t wait to return...

I am writing to formally express my disappointment regarding the service I received during my recent visit. At the outset, my experience was entirely positive the atmosphere was pleasant, and the food was of a high standard. Unfortunately, this impression was significantly diminished following an interaction with a member of staff named Tyler.

Earlier in the day, Tyler had been unnecessarily discourteous towards a friend of mine who she didn’t know I was with. At that stage, I chose not to escalate the matter as we were all having a delightful time at the establishment. However, when I later returned to order two full-sugar Cokes, I was instead served Pepsi Max. Upon querying this, Tyler responded curtly, stating that she had given me Pepsi Max. When I clarified that I had specifically ordered Coke, she replied in a dismissive manner, “Well, what do you want?”

When I restated my original request, she placed the Coke bottles down with unnecessary force and again emphasised the price difference, despite my having already confirmed I was happy to pay the additional cost. This conduct was unprofessional and left me feeling distinctly unwelcome.

Additionally, when I enquired whether the establishment served Cocktails, such as a strawberry daiquiri, the response was simply “no” whilst proceeding to laugh in my face without any effort to offer alternatives or provide further explanation. At this point, I felt it appropriate to leave as I don’t deal with altercation well, the experience had become uncomfortable and disappointing.

I trust you will investigate this matter and take steps to ensure future patrons are treated with courtesy and professionalism...