As someone who quite often looks for a meal in a hurry due to the ever increasing demand in one's time, McDonald's will occasionally be visited and usually in the form of takeaway. I like the ease of ordering food from the app, which I do in advance, then collect via their drive thru. From time to time, if we order food which has lots of changes (ie no sauce, no pickles etc etc) then we're instructed to wait in the car park. This is fine, as the staff bring the food out to the car for you. As I've got two children, both of which have Autism and ADHD, it's great because it saves having to go inside to what usually is quite a busy and very noisy environment. I get many requests from my children to dine inside, but I'm all too well aware that they'd struggle to cope in such an environment. I will say, it would be nice to see McDonald's recognise the ever increasing numbers of customers that come from a similar walk of life and perhaps introduce measures that will help said customers improve their access to the dining area. Many supermarkets for example, have introduced 'quieter periods' into their opening times, as a starting point. It would be good to see McDonald's take that idea and build upon that, though I realise in the world of business, can be difficult to implement.
In terms of food, it's OK serves its intended purpose and is consistent. My youngest daughter is ARFID and sensory sensitive, subsequently can be difficult to manage her diet. In times of extreme difficulty, we will turn to McDonald's to feed her. It is one of her few safe foods. This mainly being (I believe) down to the fact that the food is so 'uniform'. It never changes, you can visit many branches and you will get the exact same product, from one branch to the next. Great for ARFID sufferers. Not so great, if you're like me and prefer your food a...
Read moreI strongly advise against choosing this establishment for delivery. I recently spent nearly £30 on an order, only to receive food that had been packed for at least 30 minutes before the driver collected it. As a result, everything arrived flat cold, leaving the unfortunate outcome of soggy food. To make matters worse, the beverage I ordered was incorrectly provided as Sprite instead of Coke, and this is not the first time this has happened. Furthermore, I had a premonition that the dips would be missing from the nugget share box even before placing the order, as they consistently fail to include dips or sauces. The manager should feel ashamed of the abysmal service provided. It is understandable that the place may be busy, but that should never serve as a valid excuse to serve subpar quality, neglect items that customers have paid for, or send incorrect items. The receipt clearly states the order details, so how can they consistently get it so wrong? This level of incompetence is unacceptable considering the significant amount of money...
Read moreFirst thing I would like to say to everyone is , PLEASE BOYCOTT THIS MCDONALD'S YOU WILL SADLY BE VERY DISAPPOINTED. Here is the reason why ... After a long hard day at work my wife says to me would I like a McDonald's as she's already there , so I said ohhh yes please . She calls me to say she's waited an HOUR for 4 x meals , fast food don't make me laugh . DISGUSTING ! They say they are under staffed , so why can't they put a simple note on the door to tell there customers there will be a delay in getting your food . ( COMMON SENSE ) But my wife tells me it's not busy in there ? But they are doing drive threw and online orders ok . You can see where there focus is mainly on . When my wife finally got home with the food , wow !!! Only half a box of fries in each portion , a teeny pinch of lettuce, I have more lettuce between my toes , haha ! Stone cold food ! Inedible food is being polite . PLEASE PLEASE PLEASE , DO NOT GO TO COLTON MCDONALD'S, YOU WILL BE VERY DISAPPOINTED !!! YOU HAVE BEEN WARNED ! If I could give no...
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