Starbucks Coffee — Restaurant in Leeds

Not a great branch. When asked if I had a Starbucks card I said no, to which the young man behind the counter replied “no stress”. Why would there be stress? I then asked for some tap water which he happily provided but it was in a single-use plastic cup, complete with lid, which I found very wasteful. Caffè Nero (and also Costa I believe) have been serving tap water in glasses for years. Finally, i can’t understand how such a big branch has only one toilet (plus the accessible one but that was out of order when I was there), although that seems to be a theme with Starbucks. One good thing is that there is no extra charge for non-dairy milk, while many other chains still charge...

Our experience was terrible. After seeing the ad for the pistachio latte and being a big fan of pistachios, I had to indulge. This was around 5 pm, on a Saturday, and the place was dead. Just one couple in there. I asked for two large pistachio lattes to be told they would be served in takeaway cups due to the dishwasher being broken! I mean, what's wrong with actually washing a few cups? The price came to £13.10 which felt like a rip-off. I wanted to pay by cash to be told it's card only and then went to go upstairs where the comfy seats are too be told it was closed. The experience as a whole was terrible and the latte itself wasn't anything to write home...

Dirty! Dirty! Dirty! Dirty! Dirty! This is the first time I've been since it reopened. It's 12.45pm on a Saturday and not busy. The tables are dirty and mugs etc are not collected or tables wiped down. There's no toilet paper in the toilet. The floors are dirty and full of leftover food. The 1st drink I got had a lipstick stain on the cup and so did the replacement. (Unless it's from the machine?) Quite shocked at the appalling cleanliness!! I asked to speak to the manager who didn't appear! The panini I had tasted nice though & so did the drink but it's just difficult to stomach in the filth. Please sort out the lack of...