Subway — Restaurant in Leeds

An experience about as shambolic as the US's involvement in the Vietnam war. I arrived at the establishment in good spirits, spring had sprung and the sun was glorious. Oblivious I was to what was on the horizon. Myself and a long term friend parked ourselves at the counter eager for some sub- sandwich goodness. Unfortunately the only thing 'sub' was the sub par service (And my preferences in bed). Good things come to those who wait, and wait we did at the counter for a good 10 minutes before we realised that we were actually on the wrong side of the border. Much like the Russian army. That error was our own. Our mouths were now throthing like a poorly poured pint. This time at the correct side we waited still. Leading us to believe that perhaps there was no correct side of the counter at all. A rogue 3rd side to the counter came to the fore. Invisibility technologies must be very high tech these days or perhaps Harry Potter was ordering whilst wearing his invisibility cloak. Subs were being made with seemingly nobody to take them. The 3rd side of the counter happened to be Uber eats and unfortunately not Mr Potter. I'm not sure what Uber eats does to the staff members as they seem to gain some sort of tunnel vision and forget that there are actually customers waiting in the flesh. Perhaps I am old fashioned. I'm just an honest man looking for footlong (and a footlong ;) ). Finally our time had come, a Chicken Pizziola was what we desired the most. A gift from above, divine intervention, holy Providence, call it what you will. I call it service (finally!). As proclaimed in Irvine Welsh's Trainspotting, 'first comes opportunity then comes betrayal'. The opportunity? my friend being served. The betrayal? Myself not. An effort of service as half baked as our bread of choice. Down to 2nd choice already, a position I've been in sadly too much. Sung by Van McCan of 'Catfish and the Bottlemen' in the song 'Longshot' - "listen, the distance between us, could've took a while", and the distance between us indeed took a while. My friend had almost finished his sandwich before I even had mine in hand. Good service in this place is definitely a Longshot. I felt catfished by the subway brand and was almost the bottleman when the staff member started tarnishing the incredible reputation of the Pizzola with the 9 grain seed bread. The wait had left me with little courage left in the tank to correct the member of staff with my choice of bread (now down to 3rd choice). Luckily I did not bottle the situation and did correct the member of staff. I've seen better communication between a deaf person and a blind person. Admittedly my sub was tasty in the end, the staff must have felt sorry for me by adding in some fillings that I didn't ask for as a token of good will for my poor experience. The sub of my good friend however, was not so good. When Tyler Durden asks the Narrator (Edward Norton's character) why he beat up Angel so badly in the movie 'Fight Club' he says; "because I felt like destroying something beautiful". Which I can imagine is what the 'sandwich artist' (yes, that's actually what subway call their employees) would have said If I asked them why they butchered my buddy's Pizziola that badly. Now, I've known my friend for a long time we have an almost unbreakable bond. Shame that the bonding of the sub was not quite as strong. It had the structural integrity of a Bangladeshi sweatshop run by Pretty Little Thing. Luckily we all have the same 24 hours in a day because that's about as long as you need to get a sub in this place.

To conclude, this Subway had the organisation of Norwich City's defense (Poor). I haven't seen a Sub performance this bad since Rashford and Sancho in the Euro 2020 final. Do yourselves a favour and take the 20 minute walk to the nearest other Subway because I guarantee you'll receive a better sandwich,...

I frequently visit this Subway, and my experience varies depending on the time of day. Unfortunately, the morning service, especially under the manager, has been consistently disappointing. He often gives different instructions sometimes insisting we order at the machine, other times telling us to order directly causing unnecessary confusion. Worse, he prioritizes finishing his other tasks before even starting to make the order, which leads to frustrating delays. His attitude is not welcoming, and he comes across as quite arrogant.

On the other hand, the evening staff provides a completely different experience. The worker during that shift is extremely kind, welcoming, and treats customers with respect. He engage in polite conversations and ensure a pleasant visit every time.

If you’re looking for good service, I’d definitely recommend visiting in the evening rather than in...

Seems to be a pattern here. Every time the woman that works here does our order she misses something. Doesn’t answer phone so no way to resolve the issue. So we drive down to get the missing item and she laughs in our face admitting she purposely forgot to include missing item. Don’t know how she still has a job as this has happened multiple times. Paid for delivery and still had to drive to get the full order I paid for. No sorry just a sarcastic laugh. Rest of the people who work...