Teppanyaki Restaurant — Restaurant in Leeds

1 STAR if possible. This review is just 100% honest, no need to lie, Only reason why I put 4 stars is because anything below 3 stars won’t be posted, you can now pay to remove low ratings, many business do it, cost about £60 per month, they will leave the occasionally one slide through but rarely, how I know my business was offered the same thing…Booked in at 9:15pm and got sat down at 9:45, the chef came to cook at 11:00…. The deposit you pay to book is so you don’t leave if they take the mick which they do and you can’t leave as they hold your deposit and will refuse to refund it even though they were over 1 hour late, your choices are lose your deposit or keep waiting. They have 1 chef running 2 teppanyaki. I respect the Japanese culture but here it’s all money grabbing, after waiting over an hour to eat they even had the nerve to attempt to add service charge…. What service ? Instead of apologising or updating us and other people in the same situation they choose to ignore you and try to make as little eye contact as possible very bad service, we know it and they know it. Quality has died down since this place opened, even their their price shot up, imagine paying for frozen food to be defrosted and cooked for you specially the lobster it’s frozen yet they still charge a ridiculous amount for it. By the way if you get the corner seat good luck as you will have to literally share a corner with whoever is there, packed like sardines. You can get much better quality Japanese food in Leeds for much cheaper and actual real service. I would recommend little Tokyo if you’re after authentic Japanese food quality and service.

To sum it up they are money grabbers only. Quality and service don’t matter and they take a deposit without returning it even if they at fault, even if you want to leave and not even eat anymore they don’t care as they hold your money hostage 😭😭😭. Only thing it’s design for is taking pictures for your social media. Good luck to the rest of you and you will be ripped off. This is just...

Title: Extremely Disappointed with Lack of Refund and Communication

I recently had a highly disappointing experience with Teppanyaki. I had paid a £40 deposit for an event that I was unable to attend due to unforeseen circumstances. According to their website, they clearly state that if you are unable to attend, they will refund the deposit by selling your place to someone else. However, despite following the necessary steps and reaching out to them multiple times, I have not received any response or refund.

What makes this situation even more frustrating is the fact that the event took place on a Saturday night, which is typically a high-demand time. I had hoped that my spot would easily be filled, allowing me to receive my deposit back as promised. However, the lack of communication and disregard for my emails has left me feeling ignored and disrespected.

I understand that unforeseen circumstances can arise, and I accept responsibility for not being able to attend the event. However, I believe that it is the responsibility of the event organizer to uphold their own refund policy and provide clear and timely communication to their customers.

I have made an attempt to contact them through email, but my messages have been completely ignored. This level of unprofessionalism is truly disheartening and reflects poorly on their reputation.

I strongly urge anyone considering attending an teppankyaki to think twice before committing. Their lack of accountability and disregard for their customers' concerns is simply unacceptable. I hope that by sharing my experience, others can be spared from the disappointment and frustration that I have endured.

In conclusion, I am extremely disappointed with teppenyaki for their failure to refund my deposit and their complete lack of communication. It is disheartening to see a company not uphold their own policies and ignore their customers' concerns. I would strongly advise others to reconsider attending events organized by...

Wracking my brains for somewhere to take my partner for a birthday meal. I remembered visiting Tapenyaki Manchester as a child with my parents and being wowed by the displays of dragons breath dancing across sizzling prawns and steaks hissing their way across a scalding hotplate.

To my suprise we didn't have to go that far! Tapenyaki Leeds is hidden away next to the Victoria quarter area. Descending a flight of stairs we walked into a well maintained but possibly a little dated subterranean room. Despite the very low occupancy we were asked to take a seat in the bar area. Drinks were served, some of the signature cocktails are truly delicious and quite beautiful.

Eventually we took a seat around the grill with a group of strangers. Nine of us in total ordered our selection from various set menus and with that, the show began.

Our chef played the part of the grumpy Japanese chef to a tea. His act given lie by the expertise in which he sent eggs flying and raised an inferno from a pile of diced onion. Truly, this is dinner theatre at it's best. In an age when tiktok can compress a recipe into a thirty second clip. Talent is only made scarce by the praise it deserves. But these are truly the practiced hands of a master.

The food was beautiful. Those nine strangers became friends and the chef gave a modest bow. A fantastic evening. Which surprised me greatly. The food was very high quality. The price, maybe a little high. But then you're paying for the experience. Which has transitioned from modern in the 1990s to retro and sleek in the 2020s.

You should visit this place for a lively time. Go with friends. Be sure to book and enjoy the experience for yourselves.

We will most assuredly be back.

Thank you very much for making my partners night very special...