Attended the allergy and free from show in London and came across what appeared to be a wonderful stand full of great treats. Being someone who not only suffers from allergies but is also vegan I was thrilled to see they had options that would suit me.
I purchased a mystery bag and at the time of buying mentioned both my allergies and that I was vegan. She said this was okay, explaining to me that the mystery bags although a mystery had vegan things in (and that she could ensure they would be vegan). However, majority of the items actually turned out to contain eggs and milk - which I discovered when I got home (I had to check this online myself as nothing was labelled)
I was also followed closely to a card machine when paying for my items and made to feel very uncomfortable.
I emailed to explain this to who I can presume to be the owner and was sent an email which was...shocking. Within it I was told that they had losses at the show, bags stolen and pretty much everything I said was dismissed whilst the actual show was complained about and slammed. I am shocked by this and really upset.
The products were purchased for myself and others within my household, could only be eaten by one member and when asked by that member I was told they were all dry and lacked any taste at all.
These were clearly not from the same day and proof of that was from the fact that the owner even stated within the email I was sent (which again was just shocking) that they had thousands of items left over on Saturday...I bought my bag on Sunday.
Would...
Read moreVisited with a friend. We both opted for toasties. I ordered Tomato/Mozarella, my friend one with cheese &mushrooms. Table felt sticky. Food took a while, mine came first. Very flat squashed toasted bread cut in half with some salad. (Btw..There was no information when we ordered that cutlery needed to be collected ourselves from the side). My food wasn't nice at all but I was hungry and we were limited in time. The cheese tasted rancid like it had been cooked dead, and half way through I thought, didn't I order tomatoes on it as well?? No tomatoes to be seen... finally my friends toasty came. Luckily hers was OK. I mentioned to the waitress that the tomatoes are missing on my toast and only got a quick "Oh sorry". Did I mention they charge a whooping £7.90 for it!! I then mentioned it to the other person who also just apologised. I told her the toasty wasn't nice at all. Nothing but a "oh sorry ".. We then thought let's give the cakes a try. I spotted a pistachio doughnut, £3.95. It looked fantastic. Turned out another disappointment, the only pistachios in it where the ones sprinkled on top and the doughnut was definitely not fresh. It was stone dry and clearly from the day before. So much for trying to support local businesses. Definitely overpriced and lacking of service and quality of food. Won't be going...
Read moreThis was such a disappointing experience. I was so looking forward to having proper fresh baked gluten free bread. We travelled an hour to get to the bakery and cafe, and had booked a table. In arrival the girl at the counter was vague about the table booking and randomly placed us at a table which was free ( the cafe was busy and had a lovely vibe). We ordered soup to eat and after 40 minutes of waiting, and asking twice if it was on its way, it arrived. By this time we’d already eaten out doughnuts, which were lovely! The girl gave no apology for the wait - I think our order had been overlooked as others who had arrived much later than us, had received their order. The soup was fine and it was served with random toasted crusts of bread which was unexpected.
I bought two cob loaves to try at home and asked for them to be sliced. When I opened the package at home, the top of the loaf was a huge hole and the bottom was very wet and soggy and looked very under proved. The girl who sliced the loaf must have seen this so why was I sold it? So overall most of the experience was completely disappointing and very pricey for what I had. I’m afraid I won’t be returning to the cafe or purchasing any further bread. Perhaps I just turned up on...
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