Used the place alot in the past, as the pizzas tended to be pretty good most of the time particularly from a value for money standpoint and originally gave them three stars on merit of the pizzas alone. Had the service been better they'd probably have been a 4 star outfit.
However, I've decided I cant tolerate the poor, unfriendly service in the shop any longer (the service has always been where they fall down) and that it's recently been given a 1 star hygene rating with huge improvement required (cant be far off being shut down) that's just unacceptable.
I am now boycotting the place on the basis of the service and hygene rating and now somewhat begrudgingly using Dominos again....shame as I do actually like...
   Read moreTakeaway. Order online. Wrong order: wrong drinks, missing 'added' topping (the meat!), that cost extra . Starters undercooked and soggy, pizza tepid, crust dough oversweet. When we called to complain about missing items - staff member had thick accent and also made out he couldn't understand. Couldn't help, couldn't refund, couldn't replace. Mixed me up with someone else and started mentioning what went wrong with their order last time, and changed attitude to "so what do you want". Then said he couldn't help or refund "because he's not here" (didn't say who or when 'he' would be). And that was a 2x 10" pizza 'special deal' for almost thirty quid. Would. Not. Touch. This. Place. With....
   Read moreGood pizzas but a bit of a gable if you'll get what you ordered. Sometimes less, sometimes more. Some people might appreciate the element of surprise. Regularly order here because I like the pizzas. Sometimes they get our order wrong. Last time they forgot the extra olives (didn't bother to complain) and the time before that they just gave us a completely different pizza and no chicken strips. Had to wait an hour extra for the right food but could also keep the wrongly delivered pizzađ Sometimes they end up delivering extra things we didn't order, by mistake, I'm sure. Which is nice for us but not for the person it was supposed to be...
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