Franco Manca Lincoln — Restaurant in Lincoln

We didn't have a very good experience here last night. Wait times, service and food were all an issue...

Firstly, the wait. When we arrived we were told it'd be about a 40 minute wait for food, which we didn't mind because we always have really enjoyed the food at these restaurants in Leeds and London. The annoying thing about the eventual 50 minute wait was the stream of takeaway pizzas going out of the door - when we looked on Deliveroo you could have one delivered to home in 15-25 minutes!

Our starter and my pizza were good, but my girlfriend's pizza was burned on the bottom and tasted bitter. No-one came to ask how we were getting on, I couldn't get anyone's attention and when we eventually told the manager, he just argued that that's how they come and that 1 or 2 SECONDS extra cooking could make it like that!

Finally, the main issue was the service. We waited for a very long time to order anything and then when our starters came I immediately asked for side plates so we could share it, and also realised I didn't have cutlery to eat it with (only my girlfriend did). We could see our waitress standing at the pass talking to the chefs, so I turned around in my seat to get the attention of another one. The second waitress saw me sitting backwards, we made eye contact, she smiled at me - then took the orders for the two tables immediately behind me and walked off without coming to my table. After a further 5/6 minutes of nothing materialising and the food just sitting there uneaten, I went up and asked for cutlery myself. When our starters were cleared and I asked for more water, the waitress rolled her eyes at me, grabbed the bottle and slammed a new one down 2 minutes later without a word. After the meal when I asked to have a chat with the manager he was simply argumentative and used the excuse of the restaurant being newly opened (even though it's been open 6 weeks) and fixated on our apparent lack of understanding (in his mind) on how pizza is cooked.

We drove specially down to Lincoln from 60 miles away to try this restaurant as it's one of our favourite places to eat in one of our favourite cities, so it's a real shame we had this experience as we probably...

We were a party of 5 and ordered 4 starters, somehow our waiter got every single one wrong. I ordered the meat platter with sour dough and cheese, they brought me a beef platter with nothing extra. My mum order cheesy garlic bread and got rosemary bread instead, and my grandma ordered a plain salad and got a weird cheesy meat salad? They brought the right ones out 10 minutes later after we sent them all back and they sucked. Just not good tasting. For my meat platter, im pretty sure they brought me back an identical thing and just threw a slice of bread and a few crumbly pieces of cheese on top. Not good at all.

We tried to give them our paper menus when we were done ordering but the guy just said “You can keep them” ???? Why would you think we want to keep them if we’re literally handing them to you? We had to pile them up and put them in the corner of the table.

I ordered a negroni and the waiter asked me what i wanted 5 times. I had to point it out on the menu. It tasted awful and i couldnt finish it. My grandad ordered a beer and it came 10 minutes after everyone else’s drinks. My grandma and mum ordered a bottle of wine and they didn’t give us any wine glasses. We waited for a bit for them to bring them, but they didnt come, so we asked for wine glasses, they then said “We dont do wine glasses, but you can have some more cups”. ??????? Why serve 12 different bottles of wine and not wine glasses?

Nobody finished their starters, they sucked. The pizzas for main weren’t that good; they tasted bad, very soggy, overly salted, floppy, no pizza cutters.

Cost was £125

Everything just sucked, there were so many other little things about it that I didnt mention that made everything bad. Do...

*Didn't end up eating there in the end * Well what an experience! Went in today for lunch with my sister and 20 month old daughter. Walked in and nobody came to greet us so we found a table, we walked over and was told to "No hang on I need to clean that table" we waited until she finished, sat down and awaited menus. 5 minutes later ... no menu, we took them from the table next door as the people there had already eaten. Another 5-10 minutes passed nobody been over to take order, even no drinks. Two other parties have come in by this point. The waitress looked over at us then proceed to take the two other tables order before ours. We had been sat there for around 15 minutes by this point. The worst part she looked over at us multiple times but still chose to get there order first. Surely you take order in order of arrival. We gave it 5 more minutes and still nobody coming to take our order, everyone we tried to get the waitresses attention she turned away. By this point my young toddler was getting agitated as was we. We got up and left. On the way out the waitress only then acknowledged us and said I was coming to take your order next. I replied its OK we will find somewhere else. Only good thing was a different waitress got me a high chair for my little one and some colours... but she didn't even take our order. Sorry but wouldn't recommend this place. Sorry I can't comment on the food as we didn't...