I hadn't been to frankie and bennys since lockdown so we decided to go for old times sake as the old ones had shut down dirong covid.
We decided to go the edge lane and review the food for old times sake. What can i say.... Well nothing good!!
This place should shut down as well Infact i am surprised it's still open let me explain why.
#1 awful customer service.
No staff at door and the venue was not busy at all so we decided to sit ourselves down. Once sat sown we was greeted with a staff member.... oh you cant sit there he said!! you should have waited by the door!.... But no one was at the door?
Then the staff member wanted to take us back to the door which we was confused by. As we got to the door he confirmed there was seats available even though the place was near empty then decided to sit us down after all this strange rigmarole asif he was on some power trip.
Not a good start!!
#2 when the food arrived we was greeted with a charcoal black garlic bread missing food and the food that we did get was either cold or just not cooked properly. We sent the garlic bread back obviously at this point they asked was everything ok with our food..... Well no but at this point i give up pointing out how bad this place actually is.
The ribs was like chewing a rubber gummy full off grease and fat not hot at all and under cooked... Even the corn on cob was pathetic and was near freezing still.
The missing food turned up after we had to remind the staff mac and cheese balls whoch was absolutely vile and guess what.... Freezing cold!! Yep they don't seem to like serving hot food here.
The coca cola was also flat ad a pancake how is it possible for a place to get things so wrong?
I would never eat here again I will not recommend ot to anyone and I'll make sure people avoid this awful place save your money.
You would be better off buying yourselves a microwave meal.
1 star i wouldn't give it 1 star but unfortunately there is no option for 0
Stay away you've been warned!!!