Staff absolutely rude I went to the bar to buy a bootle of water to take home after the match as I live close to the stadium and I was walking home with my daughter, the lady in bar said the bar shuts for 11pm but was lots of people inside the pub because when I asked for the water bootle was 11.02pm and she was refusing to understand that I had a child with me and I just wanted a bootle of water I asked if was possible to speak with the manager when the manager came before she reaches me in bar she Was shouting saying WHATS HER PROBLEM i felt so embarrassed that the staff was all laughing at me I just said leave it. But for sure I will never step there again and I think the owner of this business should give some training for costumer services because was an absolute disgrace and...
ย ย ย Read moreWe travelled from Glasgow to Basingstoke and went for a Liverpool FC stadium tour on the way. After tour, we went to this pub for a pint, next door to the Anfield stadium. I've never seen anything like it... Cash only. Everything stained - chairs, carpets... Sticky tables. Benches in pieces, completely broken. Have been given an incredibly dirty empty glass, asked for replacement and been given one as dirty as the first one. Place is falling apart, it stinks badly. I genuinely believe if someone would have a poo in the middle of this pub, people wouldn't even notice. It honestly looked like a room from the movie "Saw". I should have get some beer from an Esso garage next door (where I had to go to get cash from anyway) and drink it on a bench. Disgusting place,...
ย ย ย Read moreIv never been so embarrassed of my roots. Sitting watching game. Australian visitors yes Australia have been spoken to with so much disrespect and arrogance by the barmaid. They didn't have cash just card and sign saying cash only. The barmaid aggressively told them you can't sit here you need to buy a drink. And it wasn't donein a quite way. My husband went bar a d bought them a drink. A really feel ashamed I have apologised to them and have explained not everyone is that way. One of their girlfriends walked in with a can of coke in hand and got told get out with that. There visitors to our city they don't know what's not excepted. They had also travelled from London for a day In Liverpool and a...
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