Bangkok Pad Thai — Restaurant in London

I wish I had taken pictures. I support my local businesses and give them a best chance so I am sure I will visit your restaurant again. I ordered a Pad Thai dish, with a drink costed about 4.50 including the 50% discount on one of the Mondays in August. You have put a lot of effort into making this place a better business of what it was when they were selling Philippino food. It didn't do well then. But good luck with the future, I am sure you have a plenty of potential. Food: An overly basic meal, lesser in quantity and the chicken wasn't to the level of what I had tried before in Thai restaurant. So the meal wasn't worth about £7.50 in quality, quantity and in service as there were no sauces to add such as soya, chilli or any other. Taste: was peanut butterish, sprouts and if I hadn't asked for some chilly, I can guarantee this dish wouldn't have tasted anything but peanutty. You have one hotspot there and you are getting quite an attention, use it wisely and make a reputation for yourself. Don't just give it away. This August you are getting 50% gov subsidy, use it as a free advertising period. Will try something different next time when I visit you...

Dear Bangkok Pad Thai Sutton, In regards to last my visit at your street food shop, I regret to give you only 2 stars as badly managed customer's request. I will applaud your food quality-this is improving, but I felt disappointed when I was asked from a member of staff to pay £0.20 for a plastic container for my already paid unfinished food to takeaway. I kindly requested to speak with a staff member in charge to ask why I should pay £0.20 for the plastic container, once I already paid the food (eat in) and wanted to takeaway the unfinished one.Obviously not I was expecting an straightforward answer and they were insisting from me to pay for the £0.20. This is an awful experience and you will need to work on this, a greedy way to profit from nonsense is not the right way to deal with your customers. I have been visiting 100's of restaurants and takeaways, and never seen this thing before to charge customers for plastic containers and God knows what else they might charge. A bit of advise- Keep things simple, your customers are the ones make your business runs smoothly on daily basis, be kind , put a smile in your faces and try not to...

I'm sad to have to post a 2-star review. I have been dining with you since you opened in St. Nicholas centre over 5 years ago. Sadly the quality of your food & value for money (based on several recent experiences) is now 2-star at best. Maybe new customers, who didn't experience your quality offering in your first few years in business are happy with what you currently offer. Your portion size is noticeably smaller; I always order a large fried rice. This time, the amount of rice was smaller, the rice was old and hard. To sell a large portion with only 4 prawns is very poor! Based on recent bad reviews, you will certainly lose many of your older customers. If you are the business owner, reading these reviews you must be aware of the decline in your standards. Cutting corners, reducing portion sizes and quality will save you a few pounds in ingredients in the short term, but will not help you maintain a customer base. You have stronger competition, who don't try to skimp on ingredients. Your food is priced high enough to offer better to your customers. I might try you again in a few months, but not on the regular basis as i have in the...