Beijing Garden — Restaurant in London

We ate in and the waitress (also the Manager) was extremely rude. She was argumentative and combative, even ignoring us at certain points. She also brought a dish with egg in it that was supposed to be vegan and didn't say anything. She also brought three flat soft drinks and insinuated we were lying about them being flat and proceeded to argue. The service was also slow even though we were the only ones in the restaurant! The food was to a really bad standard and I couldn't finish it. When we tried to speak to her, she would cut us off or ignore us at points and when we gave her feedback at the end, she was again argumentative. To add, the atmosphere isn't great, dirty carpet, dusty seats and aged decor... If I could give this place zero stars I would. Horrible experience.

Reply to Owner's reply: Can't see how to reply to the Owner so editing post here... We were not pressing our ears to hear cans opening through a wall lol. There was also music playing. We did not make any rude request, nor were we lying about the drinks (which we didn't even end up drinking). There were other issues with the service too that I notice you didn't address in your reply and the way you spoke to us in general when we were nothing but polite. Your behaviour was really bad, nasty even - that's not how you treat people. We politely brought up an issue and you proceeded to get defensive, exactly as you are now (proving our point) except now you add an apology for public show. The focus should have been a swift and...

Absolutely shocking I don’t even know where to start ….. management, if you like to call it that don’t even know what she is doing not even talking about that the manager was in tracksuits.absolute joke !!!! The best part of the experience was being served our drinks and that was the only kind of service we received. We ordered our meals which was the all you can eat set menu, we ordered our starters and received starters for 9 people bare in mind there was only 2 of us they then took most of the starters back to the kitchen by then we was sitting 1h in the restaurant ,but they never returned with any of them so we were left sitting there with just mushrooms and beans as by then we realised that the whole Restaurant was in a bit of a downfall and none of the customers were happy we approached the manager and wanted to leave and not continue our meal. She then tried to charge us ,including a large meat starter plater .We didn’t even had any meat on the plate lol but while I was trying to speak to the manager, she continuously walked away mid conversation and answered takeaway phone calls and left me standing there. absolutely appalling customer service after 15 years I will never ever return to this establishment. Whoever hired this person as a manager done a big mistake and if she is the owner I can only say good luck for the future as it won’t last All I can say is THEY DONT CARE ! AND...

I had a delightful buffet dinner at a Chinese restaurant with my partner this evening. Our usual Chinese is closed on a Monday evening as are a lot of Chinese restaurants. I'm so pleased it was otherwise we would never have found Beijing Garden which was open this evening (Monday)!

Our starters included chicken satay, spring rolls, ribs, and battered squid, all of which were delicious. The duck and pancakes that followed were also quite good.

By the time the main course arrived, we were quite full, but the Singapore noodles stood out as a definite favorite for me. It's been a long time since I've enjoyed Chinese food this much, especially at such reasonable prices. The food was bursting with distinct, flavorful spices, far superior to the generic offerings typically found in other local Chinese restaurants.

While the interior of the restaurant might only merit a 2 or 3-star rating, the food most definitely scores a lot higher. I have to say we were pleasantly surprised. Highly recommended for anyone looking for authentic and delicious...