Alright hear me now, after the long wait I finally made my appearance at the hyped black bear burger, said to have the BEST burgers in London. The last time I heard a restaurant had the best something in London, I was unfortunately disappointed. Nonetheless, I wished this time there would be a glimmer of hope and that it would be different. The service was amazing; a really friendly vibe to the place which took the culinary experience to another level. It was nice and cool in the restaurant, with plenty of seating for a hot summers day. They had a very efficient payment system which made it very easy to leave whenever you wanted which was good. They even blessed us with free ice cream at the end. In my opinion, I can’t honestly say I had the best burger in London—though in all fairness it’s going to take something really special for me to even consider calling anything the best in London. They had a very efficient payment system which made it very easy to pay and then leave when you want which was good. They even blessed us with free ice cream at the end. The whole meal came up to £27.
Fries These skin-on fries were pretty decent; good potato content and fluffy, too. They were as crispy as I expected but were definitely lacking some salt. There was a Five Guys-ness to them though not to the same level. Overall, they didn’t feel like an inconvenience to eat which is definitely a positive. 6.5/10
Chicken nuggets The highly praised nuggets were something I believed to be quite unique—especially when it comes to a restaurant like this—and the way they were made was quite different in itself. They were very well seasoned, the coating was crispy, and the chicken breast was cooked really well. The nuggets were accompanied with their blue cheese and buffalo sauce, which I wasn’t really a fan of. For a total of £7 they do give you a considerable amount of them—especially given that they’re only a side. I was a bit unsure about the seasoning of the nuggets, but ultimately, I enjoyed them. 6.7/10
Miso bacon burger It’s time for the main event: the burger. Now although the Miso bacon burger wasn’t their signature one, I had read the description and was more intrigued to try it. It was £12 for a single burger, but if you have the money for it I would advise you to double up. The patty was incredibly juicy, the sauce inside was very nice, and the onions were a great touch. The seeded bun was a good move for the sturdiness of it all, especially in the top one. The bottom bun, however, wasn’t a match for the miso sauce; it left it slightly soggy—though that wasn’t enough to detract from the positives of the burger. I believe it could have been improved with some fresh iceberg lettuce, but I did enjoy it. 7.4/10
Overall culinary experience: 8/10 For more food reviews check my...
Read morePopped in here for a burger early Friday evening, pre gig at Brixton academy, thinking it would be way above average food, quick and easy. How wrong we were.
Do not sit anywhere near the entrance as it will stress you out - door is constantly opening and closing, there's constantly people pushing through trying to get a table/waiting to be seated in addition to a display of total chaotic delivery order management. There's a permanent hoard of deliveroo drivers swarming the place, getting annoyed because they've been waiting too long to collect food.
We should have taken a hint and got straight up and walked back out shortly after being seated.
30 minutes after ordering (literally just 2 burgers, nothing else) and still no food. Had to chase the order ourselves. When the burgers were finally placed in front of us they were beyond underwhelming. For the price you have to pay here, you'd expect a hefty, meaty, well dressed burger. Whereas in reality you get an incredibly small, measly luke warm smashed patty drowning in their tasteless 'special' burger sauce, half falling out of anemic looking, not particularly fresh sesame seeded roll with no extras to pad it out. Presentation clearly isn't a thing here.
The staff are really friendly and deserve commendation for working in such a stressful, unorganised and claustrophobic environment but this place either needs to become a delivery kitchen only or knock that side of the business on the head and focus on delivering an actual restaurant experience. If you want a quick and genuinely great burger in Brixton, just pop round the corner to five guys... You'll be way more satisfied. And that's coming from somebody that always tries to support independents rather than chains. Sorry Black Bear... But you seriously need to sort your...
Read moreCustomer comes last... And now so does Black Bear Burgers
The Story Order was burgers, fries and a coke. Simple right? What was delivered was burger, coke, no fries. An honest mistake so I call them... Me: 'Hey, can you deliver the fries?' Black Bear: 'The kitchen says no.' Me: 'I've not touched the burger, and not touched the coke so can you re-do the whole order? I mean we all make mistakes so I can wait but if you can re-do it so I get what I want that'll be great.' Black Bear: 'The kitchen says no.' Me: 'Really?' Black Bear: 'Yes, the kitchen says no. The order is too small and there's no one here to deliver it.' Me: 'But you just delivered it so why can't you do it again.' Black Bear: 'The kitchen still says no.'
So there we are. Just another business that pretends to be hip but puts the customer last.
And now I'll put you - Black Bear - last too. This means that you'll miss out on some of the thousands of pounds I spent on Deliveroo every year... I mean I use Deliveroo to feed myself, my family, my friends, my students, my workers... You're going to get absolutely none of my business.
And guess what I'll tell the many friends and other contacts I have to boycott you too... So that's more thousands of pounds you'll miss out on because you put the customer -me - last....
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