Really poor quality food, and over priced too.
The meat samosas were tiny filo-pastry things that you would expect to find in the frozen section of a cheap supermarket. Hardly any meat in them, and a bitter, burnt taste. The naan was thin, the paratha had no ghee in it at all - it was as dry as a bone. All meat was poor quality and over cooked. Onion bhaji was mush. The aloo gobi was poisoned with tomato and swimming in vegetable oil.
There was no evidence of authentic Indian cooking, and the level of food was similar to that of supermarket ready meals. And that means ASDA, not even Waitrose.
We bought the food based on the great reviews. Some people must have extremely low expectations, or very poor taste. A really disappointing meal, that was not worth half the price we paid for it.
Update following response from the owner:
Your response shows that you are unable and/or unwilling to comprehend a review, or to understand the true value of customer feedback. In your responses to customers' negative feedback, you never address your own shortcomings, or accept any blame. Instead, you blame the customer, or accuse them of reviewing the wrong place. It is laughable arrogance that you should attempt to pass off processed, frozen food as fresh, and then criticise any customer who complains about it!
In fact, if anyone takes the time to look through your responses here, they will be able to see, quite quickly, that your customer service skills are at the same level as your...
Read moreHad a terrible experience a few days back when I ordered food for a Diwali get together on the 5th. We ordered an Egg Biryani, Veg Kofta curry and Egg curry along with Naan. We had to throw the entire meal away apart from the Naans as it was no fit for consumption. We had to re-order food for our guests as the currries were under cooked to the point where you can taste the raw masala in gravy, almost like it was uncooked. The kofta tasted like a medicine, and the egg biryani too had raw masala in it, like the rice were simple tossed with masala and packed. I normally never write reviews like these, but I was shocked as the restaurant is well reviewed, but it seemed like someone who has never cooked before had prepared that meal, which was impossible to eat. Both the curries and the side dish given with Biryani tasted the same!! Since complaining to Uber eats never does anything, and it really did ruin our night, and no action was really taken, I had to share it here. Not sure if the restaurant had a bad night, or it was our luck, but quite possible the worst meal I have...
Read moreFirst (and last) time we order from this restaurant. We made an order on 25/06/2022 at 22:20. It was disappointing the food we receive as it was, first very expensive for the quality of the food (I would say it was overprice), second, we ordered butter chicken but what we received wasn’t butter chicken as it was spicy and it wasn’t like any other we have eat from other Indian restaurants (it was worse). What I am guessing is because we made the order near to closing time they didn’t have enough butter chicken sauce and they mixed it with other left over sauce on purpose to make 2 portions. Third the poppadum it was one piece when on other Indian restaurants giving you two pieces. Again I don’t know if it was because we made the order late and they didn’t have enough or because they are giving only one piece. What I know it’s the first time we are seeing something like this. Finally my recommendation it’s negative and we won’t...
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